ARS-Sundance Plumbing

Went to Home Depot requested to have tankless Water Heater be installed. ARS called me and set an appointment for an assessment which is a 4 hour window. 2-6 was the window they called at 3:33 to cancel my appointment which I missed work for. Based off the other reviews this place sucks. Home Depot needs to drop them for wasting people's time.

Terrible people. Ordered hot water heater on Thursday set for it to be delivered on Saturday but called an hour after the set time frame of 12-4 said they wouldn’t get to it. Set for Sunday morning 8 to 12 called at 11 said they wouldn’t be able to get to me within the time frame said I was still on the schedule. Waited 2 hours and called again they said he might be there all day. I’m no going to wait 2 years for a hot water. Home Depot shouldn’t deal with them.

I requested a quote to install a Home Depot Water heater; I would buy the water heater and surge tanks. Your quote was roughly double that of the plumber we eventually contracted with. It was my assumption that Home Depot and ARS offered this product and service as a convenience to the customer. I saved nearly $500 using a traditional plumbing contractor. This reflects poorly on both ARS and Home Depot.

I cannot believe this is Home Depot’s service provider for water heaters. Made an appointment with a 4-hour window yesterday, they didn’t show up then rescheduled. The rescheduled date they didn’t show up. What a waste of time.

I was given their number via a purchased water heater from home depot; my window was 10-2 they called at 730 to tell me they were on their way and at 1045 they arrived. quoted me 1600 to install the heater i already had and then pressured me when i stated 1600 was too much.
after telling them i went with another company, i'm still getting calls a week later to install.

Vary vary BAD!!! don't contact me again!!!