United Community

I have always received friendly and efficient service from this branch. Yesterday was the first time using the drive through; no line and I was in and out quickly. Their banking app is user friendly and I normally use it for most of my transactions except for cash deposits.

I have banked here for years. From Stephen, Stephanie, Leslie, and Renata gave always helped me with all our needs. Would not bank anywhere else!

Today I stopped by this branch (no appointment) to get their assistance with notorizing some paperwork where I was buying some mobile homes. They showed me to a private room where I could wait on the Seller. They made sure I was comfortable & brought me some really cold bottled water. The Seller was late (arrived right at closing time) & the paperwork took longer than I planned on it taking. Then the Seller wanted cash instead of a cashiers check so several of the employees had to stay past closing time to be sure that we were taken care of. At no time did they make me feel like I was causing them problems. You just don’t find this kind of amazing customer service any more!

Great service anytime. Friendly staff. The customers come first. Never had bad experience. Would recommend this bank to everyone!

Great friendly people very helpful nice bank too deal with

Reminds me of friendliness and helpfulness we received when we first moved here 41 yrs. ago.
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Best Bank ever. I recommend it to anyone!

Very friendly drive thru teller!

I’ve been with this bank for almost 20 years. I’ve banked with them since before this branch opened. Here lately I’ve had some of the worst customer service from them. The bank manager stood over me and basically yelled at me in the lobby because I had a joint check that had my and my mothers name on it. ( keep in mind my mother signed it and had given me her license. She was in the hospital and couldn’t come with me) I was able to take that check to my mothers bank without her and cash it even though it had my name on it as well. Perhaps if he would’ve taken me in his office and told me no it would’ve been a better way to handle it but, he completely shamed me. It was disrespectful. I was also treated like I was trying to commit fraud when my name is on the check as well. Then we tried to open my daughter her first checking account and they wouldn’t accept her temporary license. Even though she had her birth certificate, ssi card and school id. They made us come back. The first time we were there the woman in the office next to Steven’s office was so, rude to us. (Fun fact she’s worked at that bank since it opened and she told me she had never seen me a day in her life...she had literally helped me a week before and she was Extremely rude then.)
The rest of the people at the bank are nice. I love the lady from South Africa in the drive threw. The frou-frou tellers are also sweet and the two women at the desk in the lobby are always so sweet. I honestly try to go to the one on 14 when I have something a little more complicated to do because I don’t feel comfortable around Steven and the other woman doesn’t listen and she’s rude.
The people on 14 are nice and friendly. Nobody has been rude.

Cashier put my check in another person's account and they can't do anything about it until tomorrow. VERY inconvenient of her to make such a mistake when I gave her my debit card and check for the deposit!