Ourisman Chrysler Dodge Jeep Ram of Bowie

I called ahead of time as I had to drive an hour from out of state to see a car for my wife. When we arrived, the car was out front and the salesman, Raymond was waiting for us at his desk. It's the little details that make an experience memorable. Raymond was direct, professional and wanted to make a deal. We worked with the sales manager and Osama in finance. All around, the quickest and easiest dealership experience I've ever had and I will keep an eye out for future vehicles offered at Ourisman of Bowie.

Working with Spencer was VERY easy, he answered all of my questions and I had a lot! Very friendly, professional and patient. He did his best to make the process as quick as possible for me which is always a bonus even though all my questions and having to push all the buttons in the vehicle I was buying prolonged the process. Overall the buying process was super simple and straightforward.

Invoice # Chcs191462. I took my Promaster in for a radiator leak . My advisor was Tony T. 98968 and the technician number was 40657 I was actually taken good care of and they did a good job on my car. Had no issues. If I had a choice would the same advisor and technician for future repairs.
I will return and advise to others Both were extremely helpful and professional.

I've been on the hunt for a perfect 2023 Jeep Grand Cherokee Summit Reserve and let me tell you, I've called nearly every dealership in Virginia and Maryland. But Ourisman Chrysler Dodge Jeep Ram of Bowie really stood out. They made the whole car buying process feel like a breeze.
Walking into the dealership, I was greeted with a smile and an atmosphere that just felt right. The general manager was incredibly knowledgeable and went out of his way to help me understand all the features of the Jeep, which was super helpful.
The staff there, especially Nathan Taylor, the car salesperson, were patient and didn't rush me. Nathan was awesome — he answered my endless questions, helped me compare different models, and got me a deal that made my day. If you're in the market for a new car, you should definitely talk to Nathan. He's friendly, knows his cars inside and out, and he doesn't make you feel pressured.
I'm thrilled with my new Jeep and I’ve got to say, the service at Ourisman of Bowie is top-notch. From start to finish, they were professional, transparent, and made me feel valued. If you want a straightforward, pleasant car buying experience, give Ourisman Chrysler Dodge Jeep Ram of Bowie a try — and ask for Nathan Taylor when you get there. You won't be disappointed!

Awesome dealership! Spencer was friendly and provided excellent service. Younes worked with us to get the exact price within our budget and made it a quick, enjoyable experience. Highly recommend this dealership.

If you're taking your vehicle to Ourisman CDJR of Bowie for Service and you need a positive outcome, ask for Miss Natasha Tennessee. Her customer service skills are impeccable. These days it is rare to find someone who takes time to listen, understand, and go the extra mile to make sure your issue is satisfactorily resolved. I am not very car savvy, and so I appreciate when someone explains the service that was done to my car in a simple and comprehensible manner. Miss Natasha not only demonstrated great customer service, but sound knowledge. I could tell that shewas no rookie and knew what she was doing.

Had an extremely pleasant experience from the start of this process. I called in for my mom who is looking for a car and spoke to Herbert who was transparent and honest about pricing and the details of the vehicle. When we came into the dealership, Spencer was our salesman who was very personable and answered all of our questions about the hyaundi Santa Fe we ended up purchasing. Simo, the pre-owned manager , made the process seamless and was very friendly. 10/10 experience, would highly recommend.

I had an excellent experience working with the my team. They were very professional and straightforward with any questions I had. I strongly recommend going to see Alexander Hannah he made the whole process easy and was able to answer all questions. As well as Simo Bekkali for being straight forward and saving me money at the end of the deal.

We recently purchased a 2019 Toyota RAV4 Hybrid from Ourisman Jeep of Bowie. We had a positive experience at this dealership. The purchasing process was quick and smooth. Simo and Raymond assisted us on the purchase and they were very professional. They know how to please their customers. Thank you both!!

I experienced one of the BEST service advisors here. Layna Welch is PHENOMENAL. She was patient, honest and beyond helpful. She went above and beyond to ensure everything was taken care of/I understood my options with regards to the work. This is not an understatement, my eyes watered from happiness of genuine transparency regarding my repairs and costs. As a single woman, I've walked into dealers more times than a few and service advisors have tried to railroad me into costly things that I didn't need. Layla did the opposite. She's the exception and as if that wasn't enough. Good people attract good people, Leon was an honest/genuine mechanic who worked on my car. He did not add additional costs. He addressed what my vehicle needed only, no pushing potential future items. As long as the two of them remain working here. I will ALWAYS return. They have a customer for life. When they move, I'll move because that type of customer service is unheard of these days.

We had an awesome experience at this dealership. Alexander Hannah made our car buying experience very easy and smooth. Customer service was top notch.

Thank to Paul the service advisor for taking care of my car needs and for providing excellent and efficient customer service. Thank you to Patrick the salesperson for his wonderful customer service as well. I recommend everyone to purchase with them! I always look forward to doing business with them!

This location NEVER disappoints. Tony took care of me AS SOON AS I walked in—which I appreciated so much.
I told him I was there for an oil change, but I needed help with my tire pressure light. The entire time he was so pleasant. He told me exactly what I needed and honestly, his genuine friendliness encouraged me to go ahead and get the other services that my vehicle needed. Tony also made sure I didn’t spend all day in the shop. I’d highly recommend this location for your services. I personally recommend Natasha and Tony.

Dealership experience- scheduled appointment for recall, O&M, and a cosmetic issue with my 2021 RAM LIMITED.
Team processed my vehicle, kept me informed and patiently provided path towards continued services ICO cosmetic issue. BRITTANY thank you for personal and attentive customer service. YOU ROCK!

Wow! When I arrived Alexzander a very professional card salesman greeted me with respect and sold me a car in one day the next day I return paid for it. Alexzander was phenomenal, with his expertise guide me with purchasing my car Patient and I just enjoyed the whole experience. Heads off to Alexzander the great.!

I had the pleasure of working with Raymond and Simo. The customer service I received made my car-buying experience enjoyable and stress-free. I highly recommend them to anyone in need of a new or used vehicle. They truly deserve recognition for their outstanding commitment to providing a wonderful car-buying experience.

Well Groomed Raymond aka WGR -
Was polite, professional and kind. No pushy salesmen tactics used.

Raymond is knowledgeable and as promised he personally delivered the vehicle to my son (grandson). It was a surprise gift for making good choices, trying hard and of course working hard in school. College isn’t for everyone but he never complained.

You can trust Raymond as he represents the best there is in the car business. Hope to work with him in the future. Hats off to Ourisman for having a dedicated, customer service oriented individual on their team.

Deb Guynn

Going to the dealer to car service is always going to be a bit pricier, however, I am always treated with respect and provided a detailed explanation on my repairs. Jeep Ourisman Bowie is a place I can trust. Special thanks to Paul for great service!

Natasha is simply the Best! She is very honest, a good listener, and knowledgeable which means a lot to me. I had an appointment and was in and out in a timely fashion. This was my first experience; however, I plan on going back as service is needed.Thanks Natasha and your team for providing outstanding service.

Thank you so much for all of your diligent work . Literally the smoothest auto purchasing process I’ve experienced. From my sales rep ( Patrick ) ,to the insurance broker , and to the financing manager ( Donna). Truly a seamless process !