RE/MAX Four Seasons Realty

Symantha & Greg managed 9 rentals for me until they were sold. I couldn't be happier with their service, accurate financials and professionalism. They were always on point and I highly recommend their team for property management.

I love the place is called the wonderful place to have a sweet apartment home 2020

I am writing to address a concern that was brought up during the time my Fiancee and I were tenants of 146 South Rugby Road, Hendersonville, NC 28791. During this time we started to receive very high electric bills ranging from $250 - $622. To combat these costs we kept the house so cold we wore wool hats and cloths to bed. This had no effect on the bills and they kept rising. We also did not use any space heaters (so I thought) or any electronic devices in addition to appliances other than computers and phones.

After receiving the attached bill for over $600, our pipes froze and we were without water. When we called Samantha at Four Seasons, she asked in the pipe heater was on and working. This was the first I had heard of this heater - it had been placed under our deck without our knowledge and was apparently heating the pipes of the house. This didn't work well, because as I stated - the pipes froze anyway.

I feel the attached bill should be compensated by either the owner of the house, or Four Seasons Rentals. These electric bills in addition to the multitude of other problems and maintaince issues was extreme. We mentioned the heater was broken on one side of the house upon move it - it was not fixed until 3 months later. The leaky fridge seal was never fixed and the oven was broken upon move in. I can provide a list of events if you would like. It was one nightmare after another - and this bill was the tipping point.

We did not ask for, or give consent for this pipe heater to be placed under the house and run off the power of the house. It was placed there without my knowledge and made our bills skyrocket. I am happy to provide proof of the difference in electric bills from the first month (no heater) and the following months (heater installed).

Stay away - plenty of agencies to rent through around here. No need to go with an agency that sells houses full of problems.

The worst rental experience I've ever had. Almost cartoonishly bad experience.

I was renting a home from Shane Gragg. Had no issues with him until I moved out and he tried to overcharge me for minor issues with the house like 275$ to sweep a closet i missed and wipe down a few window sills. also 150$ to remove some trash i had by the curb. For future renters, expect to not get much of your deposit back no matter how hard you try