Independent Financial

I do all of my banking at the Henneman Way branch and I always have a great experience there. They are always courteous, utmost respectful and nice to talk to.

Problems always seem to occur after hours when no customer service is available. Such as being locked out of account, or account being locked because of a foreign transaction (security threat). No way to address problems after Monday through Friday business hours. This bank is not very convenient for business accounts. The people at all of the branches are always amazing. My one star is for lack of service after normal business hours.

worked security (contract) for one day here this week with temps in the 100's and was told I could not come inside the building/s often because I was to be posted outside walking the parking garages and perimeter of the 2 buildings. I came inside after being out for 2 hours to cool off and use the rest room, was told to go back outside and not be inside. I am so glad I do not bank with this bank as they don't even care about their own employees or contractors. I was told I could come inside anytime I please. I would never ever put my health at risk for a company! This just proves how employers just do not care about employees !