Pacific Premier Bank

I recently had an exceptional experience with Asha from Pacific Premier Bank. Here's why I would recommend them to all business owners:

Expertise: Pacific Premier Bank has a knowledgeable team that understands the intricacies of business banking, providing guidance and customized solutions tailored to my needs.

Personalized Service: They take the time to understand business goals and financial situation, offering solutions that perfectly aligned with your objectives.

Effortless Account Setup: Opening an account is a seamless process, with attentive staff handling all necessary paperwork efficiently.

User-Friendly Online Banking: Their intuitive and secure online platform makes managing business finances easy, with a range of features for transactions and account monitoring.

Prompt Customer Support: Whenever you need assistance, Pacific Premier Bank's responsive customer support team is readily available.

Competitive Rates and Fees: Pacific Premier Bank offers attractive rates and a transparent fee structure, ensuring maximum financial gains and minimized costs.

To sum it all up, Pacific Premier Bank is an outstanding choice for business banking. Their commitment to excellence, tailored solutions, user-friendly technology, and exceptional support make them a top-notch partner for any business. I wholeheartedly recommend Pacific Premier Bank to fellow entrepreneurs and business owners.

Visited the issaquah branch location twice in one week and was treated poorly by the teller. I just can't recommend using this branch. I went in to deposit cash on my first visit. Teller was extremely condescending, and asked if I had an account. Really? Total lack of common sense. When I tried to ask a question the teller told me to hold my question until the end. Just a super uncomfortable interaction. Fast forward three days later. I visit to get a cashier check when the very same teller asks again in a condescending tone if I have an account. Who goes to a random bank seeking a cashier check? Again , total lack of common sense. Then the teller informs me of a $7 fee for a cashier check. No big deal, even though I've never been charged this fee before. He took the $7 out of the amount I asked for the check, not my account. So now my cashier check is the incorrect amount. Just a sad experience overall.

The recent acquisition of Opus Bank by PPB is so disappointing. On March 5th, a typical cool rainy day, I waited in the drive thru line for 20+ minutes while people (not driving) waited in line since the bank won't allow people inside. One elderly women using walker entered the line, behind my car, waiting in the pouring rain to get to the drive up/walk up window. I allowed her to go in front of me (I was in my car), but NO ONE ever offered to help anyone standing in the rain as we waited for the one teller at the one drive thru....while at least 2 other employees walked around inside!!! Very Insensitive to their customers. I am leaving and from my perspective would not recommend this bank to anyone!