NAPA Auto Parts

I went in on Monday Dec 18th in a panic because I had my windshield wiper fly off while driving in the rain. I had my 2 grandkids in the car sleeping and had to be at her dance class in 40 minutes. I had no idea how to change the wiper and they were so nice and promptly help me find the wiper, install and sent me on my way and I made in time to the class. Both employees were so nice and helpful. However, every time I’ve been in that Napa store they have always been friendly and helpful. I couldn't thank them enough for their help.

I came in for help with a “broken” windshield wiper. Dave is great! He came out, figured out the problem, and fixed it free of charge. The help, honesty, and service was 5⭐!

I was about 5 hours from home and ended up with a faulty coil. Called in to verify a couple options were in stock on a Friday afternoon and asked the gentleman to hold them for me on Sunday when I would be through. He was happy to and I was taken care of. Thanks again!

Came in to get a bad battery checked and to see if I could get it replaced through the warranty. Employee Ronda was very helpful, sorted things out and was able to give me a replacement battery. Car starts up great now. Thanks!

Great place for parts when you need them right away

The team at the parts counter are excellent. They have a wealth of knowledge and are happy to take time to provide the minor but significant details on specific parts. Napa also gets most parts not in store the next morning and is always good to call when it arrives.

The pack of fuses was 30% cheaper than at O'Reilly's. I only came here because O'Reilly's was out of stock but now I'll come back.

Had a battery issue and I showed up here around 9am on a Sunday. The associate was super helpful, came out and tested my battery, found to be a bad cell. I was in the process of buying a new battery but they don't do installs, so I called Firestone to see if they would install it. Firestone wouldn't install Napa's battery and had no appointments until Wednesday. Firestone was also super noncommittal about being able to take 15 minutes to install the battery if I bought one from them. The older gentleman Napa associate said let me take a look. He took the time to check it out and then installed the battery for me. I was overly impressed with how helpful the folks in this store were and I would recommend anyone to use their services!

These guys are great, came in there looking for replacement bulbs for my classic car (wasn't sure that they even needed to be replaced) and I called n advance to see if they had any instock. They did and when I came in, Todd (?) had printed out a wiring schematic for me as well as a diagram of the fuse box to help guide me on how to remove "just in case". Super knowledgeable and I will definitely go her in the future.

Been shopping here for maybe 40 years. It's the real deal, knowledgeable staff, loaded with parts and supplies for cars and trucks and even stuff for my farm tractors and dozers. It's not so much about fru fru as some other auto parts stores, but you can get stuff to wash and wax with here, too.

Very helpful, didn't sell me something I didn't need. Did have something I needed but didn't expect. Knowledge. Friendly. Good prices.

Always most helpful and not sell n shove ya out the door. The love to educate if ya have time

We had very helpful customer service and help at this location. Dave especially was a able to find us parts and give advice.

Had a great experience at NAPA . I lost my wipers at the car wash. I felt like a loser. Jeff helped me out, he installed my new ones & taught me how to take them on & off. As a Older citizen, I am not used to that attention. Thanks Jeff.

When my girlfriend's car wouldn't start an hour away from our house, not only did the NAPA staff help us verify that the problen was the battery and find us a new battery, they swapped out the batteries for us in the time it took to pay. NAPA truly went above and beyond and I can't speak highly enough of their service. It is clear to see that customer service is their priority!

Always very helpful and funny staff members that love to chat and help you get exactly what you need.

I cannot say enough about NAPA, I am very satisfied with the customer service at the Issaquah and Bellevue stores, Bob in Issaquah and Marcos in Bellevue gave exceptional service, being that I’m a lady who does not get her hands dirty lol I find everyone is always willing to help troubleshoot windshield wipers, or assist with adding oil, etc, this is why I always come back when I need minor car accessories. I wouldn’t go anywhere else!

I popped into the Issaquah NAPA and was helped by a man named Josh. He was super knowledgeable and took his time. Great customer service and experience overall!

Todd gave me very helpful and detailed guidance about past work on my car’s timing belt. So glad I called with my questions. Thanks!

The help I've been given by the team at Issaquah NAPA has always been exceptional.....they've always gone the extra mile in an effort to make sure everything is up to par and to my satisfaction, both for my business and personal vehicles. THANK YOU