Batteries Plus

Life saver!

Needed to replace a battery for our kid toy car on wheel, couldn’t find anything online or reasonable priced

Even amazon doesn’t carry it and the one vendor do not do two days shipping with amazon will be like 2+ weeks

But we cant wait any longer

So glad they have in stock here!  Came here, the manager was on duty, helped me to locate the battery quickly

Paid, got me out the door in two min!

So pleas with the product and how friendly of the place!

The place do look empty….

Went today with a large buildup of batteries that were low or not working properly on my car remotes. The associate worked very carefully and with great care to replace all of them. Glad the store has such a great service option and knowledgeable staff that can make sure you leave with what you need taken care of. Great batteries selection on hand as well as cool lighting options for bulbs, flashlights and an overall great experience and value.

I stopped in to get some batteries go my caplight. Ralph got me the correct batteries and fixed a problem that prevented it from working. Fast and friendly! I was in and out in no time!

EDIT FROM PREVIOUS POST (below):
I could not be more impressed at how diligently John and his crew worked with me to resolve the issue to my satisfaction. After another trip to the store, they were able to try the repair with another screen- at no further cost to me- and make my phone "like new" again.

I truly appreciate their communication and commitment.

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I stopped by Batteries Plus a week ago, with a cracked iphone screen.
They replaced it, but- when I got home- I then realized that it no longer "woke up" the phone on a tap... and the screen didn't recognize my touch on the lower corners of the screen.

I received a survey and filled it out honestly- and the owner replied to have me come in and get it looked at so that the issue could be resolved.

I stopped by the following Saturday morning, left my phone for a few hours, and the technician replaced the screen. Everyone I've dealt with throughout this process has been very helpful and easy to work with... HOWEVER, the Tap-to-Wake on my phone is still not working, either is sliding/selecting from a lower corner of the screen.

The technician told me "that's just the way it is" with these parts...

Although I am dissatisfied, I understand that my sign-off on the work likely indicates a refund is not available. My frustration is that I am now considering going to apple for a genuine part/repair (at further cost to me)- as I would like full functionality restored to my phone.

My hope for Batteries Plus is that they would notify customers moving forward that the aftermarket screen is not a genuine apple product and some functionality may be limited.

The initial screen repair was fast and I was happy until I used the iPhone. Since that repair, my iPhone replacement screen was too sensitive and kept activating things that were not pressed. I called to ask what they could do and they said they'd have to get another screen from a different store. They told me they would call me back to arrange to replace it, but I haven't heard from them in three days!

Batteries Plus called me. Joe took care of the issue gracefully. They fixed the phone and it is now functioning properly. They did it quickly and effectively. One hour turn around. Thank you for taking care of the problem. I would now return to this merchant for more service in the future and am changing my initial rating.

Batteries Plus in Naperville always provides me with excellent selection and friendly/ helpful service.

My boyfriend suggeted this company because of their great service so i decided to try them out to get my key fob a new battery. An awesme older guy named CHUCK was amazingly helpful! It really did only take 5-10 min for a new battery! With the lifetime warranty it was only $24!!!!! Omg i did not expect it to be that cheap with the warranty! So i said "yeah why not?" I am beyond satisfied with my first time visit!!!! I Highly recommend this place too!!!

Always helpful with good advice on battery care ( I own an RV so need this) and they always have what I am looking for. Highly recommend this store!

When entering the store, Ralph welcomed me and let me know he would be with me in just a minute as he was finishing up with another customer at the register. He completed the transaction and thanked the customer for their business. Then he promptly came to me and asked how he could help. I showed him the battery that I was looking for and he was able to take me directly to it on the shelf. He asked if I had any other needs and I said no. He politely asked if he could tell me about some great deals on light bulbs. I remembered that we were running low and thought it might be a good idea to grab some. He saved me over $6.00 with the instant rebate.

I was recommend to try Batteries + Bulbs by a friend who purchased his motorcycle battery there. He did have an issue with his first battery or more likely with his bike causing the issue. Well he brought it back as it had a 24 month garranty and a no hassle replacement was provided. My experience at the store was friendly and professional. I HIGHLY recommend giving this place a try for your needs.. there is more than just batteries and bulbs there too which surprised me..

What a fantastic experience. My girlfriend and I had left our chargers at home and we're off on vacation and we called Batteries Plus hoping for some help. We spoke with Ralph who was quick to answer our questions and provide detailed recommendations. We were in and out quickly thanks to his service. He was amazing!

The guy working was super helpful and also very nice. I went to change out my battery on my garage opener. He did ask if I wanted him to change it for me and was able to do so very quickly. He also showed me how to do it while explaining each step so I know how to do this on my own for the future.

The person at the front desk was extremely helpful. He quickly installed the battery to my garage door opener and directed me to AA batteries on sale which I had also purchased. He was very polite, knowledgeable, and overall easy transaction! Will highly recommend this location!!!

Ralph at Naperville location was very courteous and provided great customer service. He was very helpful in fixing the problem with my phone and now it charges very well without any problems. Thanks, Ralph and keep up the great work! I wholeheartedly recommend him for everyone. Very pleasant and helpful!

Had a very good experience with watch batteries: ordered a watch battery online (better price than Wal-Mart) to pick up at the store. The website didn't have the option to install, but the store had no problem upgrading to include installation ($9.99 including the battery) which I wanted because this Timex required removing both bands in order to remove the back. After all their extra work the watch didn't work and the store provided a full refund.
I'll definitely be returning. I worked with this store some 10 years back to replace the batteries in my rechargeable pack for a DeWalt drill -- worked great and saved me $30 from buying a new replacement.

I didn't turn off the motorcycle ignition which resulted in zero battery voltage. I visited the store (Ogdan and Washington) to test the battery. They helped me to test the battery and also re-charged the battery for free. I noticed few negative reviews about this location, but I didn't face any issues and everyone in the store were friendly. I recommend this store.

Went into the store expecting to spend about $90 on a charging port replacement.

Malcolm at the Naperville location on Ogden was actually able to fix my phone without doing a port replacement. This was huge relief as Sprint told me that I needed a whole new phone!!!

Customer Service 10/10! Very friendly and helped me out when they could’ve ripped me off and made money off of a sale. Will be back!!

I was looking for specific types of batteries, the sales attendant Ralph m. Was super effective! He broke everything down so i could understand exactly what I need, and was able to accommodate me with my purchase, im truly impressed with the store and the clerk who had the knowledge. I highly recommend this place, and i usually dont give this high of a review, i do many. This is a store that I will frequent.

Quick, friendly, helpful service. I was in and out in 10 minutes. Loved the replacement service that Ralph pitched me. Had a difficult experience w 2 key fobs yesterday, I’m back on track in 10 minutes.

I bought my previous car battery from here and had a great experience. I ended up coming back again to buy a battery for a different car and overall these guys have a great variety, quick service, helpful, informative and respectful staff.