United States Postal Service

Great carriers. Front end person always helpful. The bearded mailman is one of a kind and always on time and pleasant.

They always help me find best price to ship my orders for my pottery business. Patient, kind and efficient, vary clean.

Kind and efficient staff. They are thorough in offering shipping options. Regularly bring items in and are always pleased with how quickly we are in-and-out of the location.

Packages have to be ready to ship if u use this office. Lady at the counter was rude, and she didn't have any type of utensils to write on boxes or any paper to cover old labels. Was able to buy new boxes, though.

I am not sure where to begin with the years of frustration this post office has caused. If there was alternative way to get the mail I certainly would. Mail that has been weighed by the senders constantly comes to us with postage due. They will not deliver if the mailbox is two inches shorter in height from the surface than they would like to see it. They constantly force packages into the box that obviously don't fit and destroy the package and the mailbox then leave a nasty letter and no mail if they don't approve of the way that it was installed. I have nothing good to say about this post office and there rude you will bow down to us attitude.

Packages repeatedly come postage due, even though you can tell the sender sent it from his local post office so it's not like somebody guessed at postage. Packages with just a small amount of smudging on the label are returned as "Undeliverable". FedEx residential packages are delivered by local post office, that is if they even get onto the delivery truck. Had most get sent back for one reason or another.

And sending out packages is equally frustrating. I had an eBay return to send off and they said the package is incorrect for the label printed, but they gave me the same box I had packaged it in initially. Wound up sending from a different post office to avoid this location.

It's like they don't want to deliver anything but bulk junk mail. Send it UPS, it will actually get there.

Gotta say not impressed. Couldn’t get my mail because I had too small a mailbox even though it was a Post Master General approved mailbox, had to go buy another. On top of that I’m technically a rural delivery stop, being on a private drive with my driveway entrance only being 40ft from its entrance, still can’t get my packages if there’s so much as a slight rain. Cause it’s deemed “too muddy” by my delivery driver. USPS (United States Postal Service), so much for ‘service’.

I’m not sure of her name, but the lady typically working the counter is incredibly rude every time I come in to take care of something. If it were an isolated incident then I would understand people have bad days, but it’s every single time I go in.

I once went in because a package I was waiting on (which was already three days late) was still showing up on tracking as being at the post office. I kindly asked the lady if I could just pick it up as I really needed it and could no longer wait, and her response was, “What makes you think that we still have the package here?” Really? The tracking does, that’s why I’m here. It’s unacceptable to be that condescending to your customers when you have no reason to.

If you hate your job or yourself that much, maybe you should take a hike and let someone else take care of things since you obviously can’t. If I could give zero stars I would.

Paula “the postmaster” is the rudest, most incompetent bigot (and I’ve dealt with USPS locations all around the state) that I’ve ever dealt with. Massive delays, violating Covid orders. This corrosion spreads from Paula’s management down to everyone leading to massive delays, lost mail, tracking that disappears on this locations watch and too many complaints to fit into this. Go to a different post office if at all possible. Avoid avoid avoid, shame on Paula!

Unfortunately we have to give one star just to leave a review. Ever since moving here 10 years ago we have had nothing but trouble with this small town Oregon Illinois Postal Service. And I agree with all of the other low ratings the postmaster is a disgrace to the post office services. We constantly receive other peoples mail and ours is always lost. Tried complaining to the higher office which does no good. 📫📭📭

This location is extremely frustrating. I have a PO box here and find their hours very inconvenient. Doors are locked at 5PM nightly, but I don't get off work until 5. This leaves me with having to get my mail either extremely early in the morning or on Saturday. Mount Morris' post office is unlocked 24/7 for mail box access.

Post office is a complete joke in the small town of Oregon, IL. Can't cash a small money order. Lady was extremely rude and incompetent. Like everyone else says this is the only post office like that. They are always rude and slow. Violating covid orders as others have said.

Mail carrier ran a red light after clipping a construction barricade and would have hit me in the cross walk had I not been paying attention.