Wegmans Pharmacy

The pharmacist (Marissa) went so far out of her way to advocate for my son. They were out of the medication dosage he needed (so were all of the surrounding locations that accept our insurance) and she spent so much extra time calling the provider multiple times for a new (needed) order, answering calls/waiting, checking the system for the new order, checking on us while we were waiting and seeing how sick he was feeling.. All while helping others, too. Amazing service!

Need to write a review that may be a few years late. I ended up with a horrible case of tonsillitis while attending Nazareth College in 2011-2012. I went to the health clinic at Nazareth & was prescribed an antibiotic. The script was not approved by my insurance and the pharmacy supervisor/manager could see I was clearly in pain and upset. He went above and beyond to make sure I got the script filled and did not charge me the amount I was supposed to be charge via insurance. I am not sure who this man was exactly, but I just wanted to finally say thank you and that I am grateful for it! :)

Wegmans' pharmacists are always helpful and professional when explaining the implication of new drug effects, much more so than prescribing doctors.

I was late picking up a prescription and the gate was already closed. I called the pharmacy and the pharmacist was nice enough to let us in after hours. This was a very important prescription and we so appreciate it thank you.

Pharmacy techs and staff are always kind and effective.

So friendly staff

🌟🌟🌟🌟🌟

Normally gets prescription filled quickly, but young people working typed in my insurance wrong, so my prescription was delayed by 3 days.

They don't have any COVID vaccines for under 65, but they still let you set up an appointment. When you go to the pharmacy to get the vaccine, that is where they tell you that the appointment is cancelled since they don't have vaccines for people younger than 65. They are unnecessarily wasting people's time, I had to drive 15 minutes there and then drive back, a waste of 30 minutes of my time which I would have spent trying to get the vaccine somewhere else. I am not sure how such a reputed store can be so callous of other people's time. When I mentioned that there should have been a notification, the pharmacy girl rudely says - "You're young get out of here, you don't need a vaccine". I don't know what kind of people they are hiring here. Super disappointed with Wegmans pharmacy.

Everytime I go to Wegmans Pittsford pharmacy to pick up prescription for my elderly mom, something always gets screwed up. For example the kid said 3 prescriptions were ready, I come home and find that he did not give me the 3rd refrigerated prescription. This has happened several times in the past year. I have had to call on numerous occasions because something was missing. I am ready to find another pharmacy.

Every time there is an issue, not with my prescription but with them. They short me on my script, then say it's too soon. They are confused at baseline. Terrible customer service. Curt and irritated if I suggest that they are in the wrong, (which they always are). I switched all but one script to another place and guess what... There is a problem with the one script still there. Not an actual problem of course, but one generated by the "intelligencia" behind the counter.
I wish I could charge them for my time