Chez Shell

I absolutley love this little shop! I was here in the summer of 2022 and found several staple clothing items I've worn all year! I came back in the summer of 2023 with cute sandals that had broke a few months ago. The owner was so accommodating despite the fact I brought them back way after the return/refund policy. She offered to replace the shoes or give me a store credit. I was thrilled to walk away with a replacement pair of shoes. I highly recommend this store!

Very pretty shop in Newport. Many unique items, like handbags, clothing, and decorations.

Such a pleasure to shop in!
Unlike some shops in the area, this shop had reasonably priced items that were both fashionable and surprisingly affordable. The shopkeeper was friendly and helpful. If you are looking for a boutique shopping experience where you can actually afford some special pieces your friends don’t already have... stop in here! You will not be disappointed. This is what boutique shopping should be! Take your time, find some nice pieces, you will not be hurried... just as shopping should be.. enjoyed. Thank you. When I wear my special pieces, I will remember fondly where I bought them.

A fun shop on lower Thames in Newport. Real reasonably priced and very fashion forward clothing for women of all ages. Nice owner.

Excellent selection and good prices, owner very helpful and friendly. This shop will be a for sure stop every year I come to Newport!

Went in to get help from these people about their clothes and they were rude, always rushing, and really not very nice. Not to mention they have very limited selection.

The worst shopping experience of my life. They sold me a pair of shoes, when I got home I realised they were a different tone. When I tried to return the faulty shoes I was yelled at, humiliated and kicked out of the store and followed down the street by a second sales assistant.

Saw a unique sweater in the window that I really wanted. Went back three times and, even though it says online that it's open, the store was still closed one hour after stated opening time. So disappointed.

I just left this shop about an hour or so ago. I walked in with my mom and 2 middle aged aunts and the woman was on the phone talking trash about some woman and her daughter. She did say if we needed anything we could let her know, but then continued to talk on the phone. I immediately went to some purses I saw which had the Michael Kors logo, and began looking closer. I saw many imperfections and was questioning the authenticity. On the inside there were stains on the fabric so I thought maybe it was a second hand MK. My mother and I both were carrying MK purses so I began comparing. It was when I found one of the purses with a "Made in China" tag on the inside that I brought it over to the women I was with and showed them. We just laughed it off and looked a little longer, then two of my aunts left. I said I wanted to look at one more dress. The woman followed me and told me she needed to put something away. When I went around a rack to look at the dress she physically moved the rack out from behind me so I was 'exposed'. It was bizarre, and I went to leave with my mom when the woman stopped me and began questioning me. I had no idea what she was talking about, but turns out she was trying.to accuse me of stealing one of the purses. When I told her I was actually showing the other women the Made in China tag, she became irate, loudly proclaiming "so what if I display where my products came from?!?". it was then my mother spoke up and said she was selling knock off products. She continued on her tyrade saying "so what if it's not teal, you really want to pay more for a purse?!?". My mother and I weren't even responding as she was going off. We stood there. Then she went on to ask why we were so offended she was questioning me about the purse i was looking at (as if we were trying to hide the fact we were stealing something). At this point I laughed and my mother and I just walked away. The lady sarcastically yelled behind us, "HAVE A GREAT NIGHT!!". It was so bizarre. I stepped out and said "Do not go I'm there, that lady is out of control". Come to find out she was also following my two aunts around the store as if they were also trying to steal things. Do not go there. She is selling fake products, bad-mouthing people over the phone, and accusing and yelling at her customers. Truly awful experience.

Went in for a pair of jeans and the store owner was very rude. Wouldn’t give me the time of day because I wasn’t wearing my money. Tried on jeans, put them down. She only offered a rude remark.

This store has closed. Google - please de-list.