O'Reilly Auto Parts

Very friendly staff, helpful and very good at his job. Went in to buy oil, filter and air filter to do an oil change on my 86 yr old mothers car. He looked it up for me and went on the floor and handed me everything I needed to get.
Tonight I will change it for her and she's good for another year.
Thanks for your help.👍👍

This is the best automotive store I’ve ever been to. Pam the lady who assist me I believe she’s is the manager there took real good care of me and most of all she has human empathy and trust that her customer was telling the truth even when I had no proof.

I had bought these headlights there but at a different store and well I couldn’t remember the phone number I used as I had company cell phones etc. In any case she said she will take care of me and sure enough at 4 pm I came back finding my old phone number and even the old packaging… she looked it up and there it was in the system. It was still under warranty as I only bought it a few months ago. But the point is she believed in me and well that means a lot in this day in age when the world is such a dark and gloomy place. It’s scary to drive without working headlights in the fall. To be honest O’Reilly auto parts especially this location won a customer for life. They have an excellent employee here! Thank you Pam!

I was on a trip when the car auto light came on. I made it to the O'Reilly store. They check the engine light and the car is down hard. They were very helpful calling around to find a repair shop for me. SO HELPFUL.
BIG THANKS TO THEM.

I am very impressed with fairwood branch. Came in early Saturday morning on first day of New Year. I am surprised store is open..
Have a check engine light on. Individual working the weekend has excellent automotive knowledge. Great customer service. Sorry did not recall his name. He scan my car for codes and assisted me with explaining of engine code meaning and possible reasons for engine code trigger. Free engine code check. Was very happy. And after some work to my car, it ran extremely smooth. Saving me about $3000 in parts from infiniti dealership. No check engine lights for cost of less than $10 in parts. Misfire from engine.

Love going here, staff is very knowledgeable and friendly. My car was getting poor gas mileage even after replacing my flex pipe and had concerns that my o2 sensor had gone bad. Went in to get a replacement and explained my situation to which Frank gave me some input as to how my concerns were probably correct and why my car was acting the way it was. Already very pleased with the help and his knowledge, the next day I called the store looking for a 7/8 crow's foot for my sensor and Frank answered. Without explaining what I was doing or that I was the same customer that came in the day before, he instantly knew what I was doing just based off the tool I was looking for. I have to say Frank really knows his stuff and it's always pleasure working with him and the rest of the staff at this location. This is why I choose O'Reilly over Autozone everytime even though Autozone is closer to my place. Highly recommend this store!

Excellent customer service! A new staff , Isiah, offered to assist us with putting on blades quickly and efficiently. Thank you !!

Helpful and friendly. Purchased new headlight bulbs today.
So thankful they were all wearing masks at the Fairwood WA store during the COVID pandemic.
Will definitely shop here again.

Bob (Robert) was incredibly generous with his assistance. Our car battery died, we got a jump and I called ahead to see if they had one for our car. Bob gave us all the options. When I arrived, my battery had a lot of corrosion. Bob spent 40 minutes just to pull the battery out because the terminals were so corroded it took multiple tools just to pry them off (tools I didn't have). He removed the bad battery and installed the new one. Bob is a testament to great customer service.

Great helpfully staff. Always willing to get your parts fast. I enjoy working with them for my business fleet and personal vehicles!

Very kind and friendly. They helped me figure out what kind of oil my car needed and filled it right there on the spot with me since I didn't know what I was doing. Absolutely wonderful service, I would definitely recommend.

I had a problem with my a/c, thought maybe it was a fuse, I regrettably went to auto zone first, had to wait a long time for no service so we left and went to O'Reillys. When we got there we were quickly tended to and helped me get what I needed, even went to my car and looked at it to see what the problem was. Very courteous and knowledgeable! Thank you so much Erick Dahlgren!

Very helpful! Had a bit of car trouble and they tested my battery, starter, and alternator for free and ended up saving me a lot of money on a new battery. Definitely recommend this place.

Great service they always are very helpful. This time they helped change out my battery that I had just purchased from them . 🥰

This location is smaller than the store on 108th but the staff is always friendly and their show room is always cleaner and better organized. Kudos to a low volume store that puts in the effort to give great service.

O'Reilly Auto Parts has the best parts & stuff. They always willing to help and if you have a problem, they're always willing to assist and back-up their guarantees.

Very helpful and professional staff. Caleb was knowledgeable and was able to answer all my questions, along with installing the parts to my car. Thank you!

Best, O'Reilly's to go to

I like the fairwood store nice people and they always seem to have what I need when the unexpected unfortunet repair problems rear there ugly heads.

This is a good OReilly's, talk to Bob as he always helps me find find parts for my vintage car.

Quick to assist with all of your needs.
If not in their store they will attempt to locate at other stores. Courteous and friendly.