Fairwood Ace Hardware

As usual the people were helpful and courteous. I found the few things I needed , and a couple items I just couldn't live without 8- )
I Recommend .

I really enjoy going to Ace Hardware. They always have incredibly helpful staff and unlike some of the bigger stores you can actually find one to help you. I often shop year to get my one off supplies.

Everything's laid out and labeled wonderfully for you to find whatever it is you seek. Home improvement projects? This is your store! Stop by and pick up soil, plants, flowers, etc. Photos to come on my next visit.

Great store it always has a good selection of items. It's well organized and the staff is friendly.

Great staff always have what I need

I love this store. It seems to offer most of the home hardware products I need, without the size and scope of a Home Depot (which is so large I end up wandering around for long stretches of time trying to locate products). Return policy is friendly, and so are the clerks. Prices are good, and selection is decent. Overall, if you're close to an Ace Hardware, try finding things here before expanding to Home Depot, Lowes, etc.

Of course they don't have the same selection a Home Depot but they do great for a smaller neighborhood hardware store. Lots of services, almost always have what you need for a job and they are great about letting me return that part that didn't fit so I can get the right part.

I love Ace. Great selection. Great people. Shop at your local hardware stores to keep local businesses alive!

This place reminds me of the hardware store in my former area that l shopped at regularly at as a child with my grandfather.
The store was called Coast to Coast and was located next to Big Scoop Ice Cream in historical downtown Redmond.
At that time there was not big box stores and mega apps to order from ,so it was nice to have a family run business with hardware supplies ready when you needed them in an emergency case....especially when our well pump needed attention.
This store doesn't have everything, but it is nice to have it conveniently located close to home and so far it has met my needs and it is nice to support ...especially during these times of hardship when so many family independent businesses have folded even before the virus.

Note : a great convenient location to shop...but not shoplift.

From mounting my tv above my fireplace, getting specific drill bits, to getting a new travel grill, this place has been great. The staff even though busy still give me the time of day for my questions. I've been impressed by all of the staff here time and time again.

This location has improved so much in the last few months! The garden center used to be full of half dead and usually bug infested plants. The price signs were usually missing and the lines moved super slow. Today the place looked beautiful! The plants had prices and a manager was not only directing the lines, but was cashiering and answering phones. Well done Brett!

Huge selection of every kind of screw, bolt, nut and thingumajig you could ever want. And the lady at the cash register knew what aisles had what I needed, and when I brought it all up to the cash register she rang it up very quickly. I'll be back!

I love Ace. It is a smaller store than a Home Depot so there are less options... But the service and experience makes up for it. Catherine was helpful and knowledgeable.

I purchased a buy2get1 free promo today. I saw that the cashier had charged me for 3 promo bags of dirt and then charged me for a free bag and then then charged me for another bag of unrelated dirt. The cashier assured me that I had not been charged for one of the bags. I got home and added up the 4 bags of dirt. Nothing had come up free. I double checked that I had 4 bags in my trunk. I called and spoke to the cashier who insisted that she had given me a free bag of dirt. I spoke with the manager who asked me to come in. I went back and explained to the new cashier what had happened. At first he didn't get what i was telling him. I had him do the math. He did and realized no free bag had been given to me. He quickly refunded me and all was well. I'd like to thank the manager and the cashier who took a moment to listen to and look at what I was having an issue with. I give Ace 5 stars for their customer service, with the exception of the original cashier who seemed way too eager to deny her mistake than to take a second to try to understand the issue. I will continue to shop at Ace regardless of this misunderstanding. Stuff happens. No harm done.

This is by far the best Ace store I have visited. The manager went way put of his way to help me with a key to my Scion. I couldn't believe he came to my residence to make up for an error. Thats unheard of customer service these days. The staff are always friendly and willing to help. If you need a new car key skip the dealership Ace saved me 9ver $400 on that key vs dealership.

Ordered bbq on line. Came quick. All put together. Picked it up. Ace helped load it and away I went. Very organized clean store. Staff all friendly and helpful

Good place to run and in out for a few items to fix up your house. It's not expansive like Lowes or Home Depot but has all the knickknacks you commonly need. Has a decent garden section and the plants are better kept than some box stores.

I visit this store very often on the way back home and almost always find what I'm looking for. Very friendly and helpful staff. I wish they had more locations throughout the area.

Nice, friendly place. Kind staff who provide outstanding customer service. They lack the inventory of a big box store, but I always seem to find what need. I will continue to shop and buy merchandise from this Ace location.

Got great spices and rubs