Mechanics Bank - El Cerrito Branch

I love this branch of Mechanic's Bank. Ther staff here is great, they are always friendly & helpful. There is a parking lot, bonus! I love the drive through teller window & drive through ATM as well, but most of all I love that when I have to go inside there is never more than one person in front of me. Great branch!!

I have business and personnel accounts with Mechanics Bank and my experience is Excellent. specially staff is very courteous and are always ready to help. I have account with B of A and the experience is completely opposite.

The staff at this bank are the nicest, most efficient people who really work hard!

Helpful tellers and bank officers, good on line too.

Wanted to change a typo on my debit card name. Was told to take a seat in the waiting area. I did, I was alone. The workers in the cubicles were chatting it up (no problem) figured they were working on other things and would get to me when they could. A few minutes go by and another customer comes in straight to them and asked if they could help or if she had to wait (because I was clearly there waiting for help.) The lady in the cubicle told her to come right and take a seat. Completely blew me off. Either make a line system or tell your workers to pay attention to who’s in the lobby. SMFH. Couldn’t help but notice the customer she offered to help was YT and I was not. Either willful ignorance or bias. Whatever it was. Never coming here again.

This bank used to be the best like everything else that follows wokeism policy’s this banks managment at the top is so bias, I was a member since eleven An just because I got irate for constantly renewing my debit card they didn’t like it An kicked me out of being a member, kind of sounds familiar, the old tweeter ways, sensor my voice, this bank grew for corporate An not for customers

Had a uncomfortable experience with Angela pries. I wish she was more easier to engage with.

Terrible service.