Water Heaters Only, Inc

I highly recommend Water Heater Only Hayward. I contacted 4 different businesses, and it was the most transparent in terms of what I was getting and pricing.

My previous water heater was discontinued in production, so I had to replace it with a new model. Alex B visited my place, answered questions, and gave me a quote. The model, pricing and labor cost etc was officially documented, ensuring no hidden costs and fewer moving parts. In contrast, other businesses only gave me a rough quote and were not clear about what replacement model would be installed. Once I decided to go with Alex's proposal, he visited my place again and described what would be done. He delivered as promised. Alex was punctual and very professional. Note: They also accept credit cards for payment.

Our water heater broke down right before the long weekend, thankfully Daniel Chavez was able to install the new heater right before the holiday weekend. Daniel Chavez advised us on our options and helped us select the best one. He did a great job. Thank you so much.

This company is amazing. A person answers the phone, and gives expert advice. I was able to schedule a same day appointment. The service person, Wesley , called to say he would be earlier than expected . He carefully assessed our situation and gave us options as our water heater was still functioning. We decided to replace the heater and pump as both were 16 years old , well beyond the 10-12 year life expectancy. The installation took 5 instead of 4 hours as a couple of glitches occurred, but Wesley kept us posted. He was courteous and professional throughout the entire process.

Wesley arrived on time, made good recommendations and did a very Sano installation of the new Bradford White water heater. He was friendly, professional and explained the extra features I ordered very well. Very pleased with his service and the install.

Excellent company, professional staff, and skilled installers. We called on a Saturday afternoon, and on Sunday morning had our new water heater installed. Luis R. was our installer, and highly recommended. Thanks for the great job!

Luis is a honest and a wonderful technician! He replaced the igniter and the gas controller of our 8 years old Rheem water heater while carrying a pleasant conversation. We will definitely hire Luis back again once our water heater needs to be replaced in the future.

Dan Chavez of Water Heaters Only, Inc., came to our Oakland home on the afternoon of Thursday, May 2, 2024 and provided us with great service. He installed a forty gallon Bradford White water heater. He clearly explained what he was doing and answered all our questions.

I would like to thank Dan Chavez.
Dan Chavez. is a very friendly person , and he explains the work that needs to be done very well and he did a very good job installing my new water heater and was also same day service.

My neighbors recommended Water Heaters Only for me after I told them my heater had started slowly leaking. They dispatched Wesley immediately to inspect my situation, he was super nice and super professional. He also gave a very fair quote and clearly explained the warranty and price costs. A few days later I called again and they immediately dispatched Wesley again to perform the actual waterheater replacement. I really appreciated that since Wesley had already a good idea of the work needed to be done. Wesley has a joy to have around, he worked quickly and explained to me everything he was doing, and explained to me how to operate the waterheater as well as best practices for the future. I've had no issues with the new water heater, it works great and i'm very happy with the quality of the work. Would definitely recommend

I called about 9 am and was quoted a price range and told they could have someone here between 2 and 6 that afternoon. About noon technician Lucas called and said he was on the way. Lucas explained what needed to be done and gave me a final price which was within the quoted range. He was very polite, knowledgeable and efficient, as was everyone I spoke to at this company. Lucas finished the installation in about 2 hours. A very satisfactory experience.

Wesley was great. He communicated clearly, was super professional, and completed the job on time. I highly recommend water heaters only.

Wesley did a great job! Communicated well, knowledgeable and very courteous. I would not hesitate to use water heaters only again. David

The technician was informative, meticulous and thorough in the installation. I’m so relieved that the job was well done, a good product was installed and great customer service.

I had a very good experience with the installer. He knew his profession and provided good feedback. His name was Kevin.

I would recommend this company, for sure, if all their techs are as friendly, knowledgeable and quick as Mo, the tech that replaced our water heater.

Luke did an outstanding job replacing our water heater. He was on time, very professional and did a great job! This appointment happened in less than 24 hours and I'm grateful for the help.

I had a great experience getting our water heater fully replaced quickly. It stopped working one morning. They were able to come the next morning and it was quickly installed and back working(9:50-12:50). I highly recommend it. Mack Williams was the technician. He was very professional. I really appreciate he explained the benefits of tankless vs traditional water heater. He also explained the steps of the installation process and left the area better than he found it.
-Darryl Walker

We have 2 50gallon water heaters on our property.

Lucas provided the removal and installation for both on two different dates.
The first water heater was urgent since the old water heater pilot assembly failed.
The second water heater we chose to call back Water Heaters only due to satisfaction of the first installation (also the old units were 10 years old).

Lucas provided professional and excellent service on both occasions.
Working with Water Heaters only is simple and professional.

Thank you
Jeff

Our water heater just quit working after 14+ years of service - - right before we were to have a house full of guests. I called on Monday evening at about 5:30 and was able to get an appointment for service on Tuesday 9 to 12. I work from home, so this window worked fine. John A. arrived during that window and was professional and polite. He asked what we wanted done and then gave us a quote. John explained what work was included in the quote and how long the work would take. We found the quote to reasonable. Two hours later we had a new water heater and were very pleased with the work that had been done. The work area was clean and tidy and we are very pleased. We highly recommend Water Heaters Only, Inc.

Wesley did an awesome job installing our electric water heater, great quality service from him !