Cocoon Day Spa Rockridge

I wrote a review a couple months ago about a poor lash lift experience. Shortly after, Cocoon Day Spa reached out to me wanting to make things right, and they did! They offered to refund my service and to allow me a better experience at their day spa by offering a complimentary facial. They were so understanding of my experience. I greatly appreciated their response to my review and how much effort they put into reaching out to me.

My second experience was absolutely amazing, despite getting a different service. The facial was so relaxing and my esthetician was very knowledgable and walked me through the entire process as she went. I will definitely be returning soon for the same facial.

Overall, AMAZING customer service.

I’ve been coming to Cocoon for waxing, occasionally brow and lash tinting, for many years, first in San Francisco and then for about 5 years to the Rockridge location. Always excellent service, job well done. It’s very spa-like in there, so clean, quiet, relaxing music playing, etc. I pretty much never even choose a specific person when I’m booking my service because I’ve never had a bad experience with anyone there.

I got a spray tan before my brother's wedding, the staff was very professional and the tan looked fantastic. Highly recommend!

Really friendly staff, had a great waxing experience, will definitely be back!

This was the most luxurious spa experience my sister and I have ever had! I loved it! We got a massage and facials. The women were professional and informative. They even had black female professionals to administer our treatment! That is so rare!

The only downside is that the robes they have are small. It would be nice to have a robe that I can use.

Definitely worth the price. You pay for quality when you come here.

March 2023 Update:
I got a Brazilian and a vagacial and it was wonderful. The service is still excellent.

A friend referred me to Cocoon Day Spa in Oakland. I made an appointment for a 60min deep relaxation massage. Booking the massage online was simple and painless. The business sent me a text reminder before my appointment, which was very helpful! When I arrived I was greeted by the receptionist and promptly lead to the massage room. Delfina, my masseuse, was friendly and provided a relaxing massage that helped loosen up some tension in my neck, back and shoulders. I was so happy with my experience that I signed up for the monthly massage subscription afterward. Can’t wait to go back next month! ☺

Absolutely amazing service and the coolest Covid-safe set up I have seen yet! They set up these beautiful outdoor tents, where the treatments are relaxing but still feel private. I felt like I was at a beach spa in Tulum. I had Tiffani, she was fantastic— and I am probably the most finicky person about my brows. She’s highly skilled, was sanitizing EVERYTHING constantly, made me feel so safe. My eyebrows remained thick (which almost all estheticians seem to mess up) and beautiful, and my lashes are perfect! Highly recommend !!

They are an amazing salon but you have to find which of the girls you like best. You can tip with Venmo! When you go in they offer refreshments and sweets! There is numbing spray, towel, and wet wipes in the room! And they ask you to breath in and out! Most of the people who work there are friendly, accommodating, and very nice! I always have a good conversation that distracts me from the pain. They also offer online discontinued packages that makes life very easy. Though one time, a girl was not practicing the proper hygiene routine. She was double dipping the stick and reusing the same clothe over and over again. She also didn’t provide a towel to me when I first went into the room. I just made sure I don’t get an appointment with her again.

A couple of weeks ago I went to Cocoon Bare for an aromatherapy massage. My massage therapist was Delfina and she was THE BEST: she is so skilled, respectful, and kind. It was definitely one of the best massages I’ve had in my 36 years! Definitely booking again for next week!

Decided to check out this new spa after driving by a few times. The place is brand new but the front desk person said they expanded after being across the street for 10 years. Came here with my wife last weekend and we both got the Hydrafacial. I've only gotten 2 facials before this, and this was by far the best facial I've ever had. It also included a neck and foot massage which was a very nice touch. My wife was also very happy with her facial. We both plan on coming back in a few weeks.

I was looking for a place to get a facial since my long time Esthetician closed down last year. I got the Signature Hydrafacial and I was not disappointed. My skin is glowing and brighter! Much needed from wearing my mask all day at work. Oh and entire space is hip and trendy. The rooms were spotless too which made me feel better about getting my service done. The person who gave me my facial wore a mask and a face shield making me feel so safe. I'll be back

I got a facial yesterday and I had the most wonderful experience at Cocoon. They've moved across the street from their previous location and its completely different! Cocoon has created a luxurious space that's welcoming and unpretentious. I got the Dermaplaning facial and it removed all the dirt and built up dead skin on my face. My face feels and looks amazing. I'll be back for a brow lamination in a few weeks!

I love this place! Everyone is so friendly and I have been so impressed with all the services. They do a great job for waxing, lash lifts and the prenatal massage I got was the best thing ever. Just a wonderful spot to get pampered.

I had the best waxing experience today - the spa was super clean, and the place is beautiful. The person who waxed me was patient, gentle and very thorough - I believe her name was Asjia. I’ll definitely be back.

I went to the Rockridge location and Danielle did the brow lamination, she did an amazing job, I highly recommend her!! I loved my new eyebrow, I loved being able to give me another fashion look when I need to wear mask.

Jasmine is awesome! I feel like a human being again. Brazilian was everything and I am cute and clean, just like I like. Lovely place. Looking forward to making it my jam!

Great, comfortable, clean stylish day spa! All staff is amazing. For hair removal and massage. Highly recommend.

I went to Cocoon Day Spa in Oakland. The entire experience was just amazing. Such a professional staff, very neat facility, following COVID guidelines and the service was great. Greatly recommend this facility.

I love this place. Dominique is the absolute best. She makes you feel extremely comfortable, and is always a pleasure. Its always very clean and you're always greeted with a smile.

Cocoon Bare has really expanded their services and I like that they offer choice of champagne or water upon arrival. However, the staff seems really young and you can hear multiple conversations going on during your service.