Contra Costa County Dept. of Child Support Services

I have never had any issues with this office. I'm a mother who previously paid child support and they always made everything really easy for me. All I had to do was put in the footwork, which is my obligation as a parent anyway, and really wasn't difficult.

I love this place. Justice is served. They get the job done. If you owe then you owe.

Such lovely people! A joy going there!

They work with you and help you as much they can

Child support en California

very helpful

Becesito comunicarne cin ustedes en El departamento manutencion para niños .Urgente

The office is organized. It is served by people who seem interested in their work. They were polite and very professional.

I have always been treated politely. & quickly by dcss in ccc. They have given me .

My ex husband paid them on the 22 of March it’s April 13th I have not got the money and I have to wait till the 22 of April to see if they will release them even though I told them we have to leave if I don’t pay

If I could do zero stars that would be most appropriate. My review is more of a notice to those that are or have to deal with DCSS. I've been dealing with them for years. My ex wife had an affair, but because of the wonderful state of CA I still had to pay child and spousal support. Due to that the DCSS had to intervene and garnish my paycheck as "protocol". On 5/31/24 my support was scheduled to end after many years. A day to celebrate. However, I get a notice that a new garnishment request was sent to my employer but now for almost my entire paycheck. DCSS told me that it was an error and that they would reach out to my HR and fix it. I just looked at my paystub for my check tomorrow and it's almost all going to the garnishment, which officially should of ended last Friday. I'm beyond upset about this. There is no help to get these things fixed. DCSS and the state will get my money and now I have to wait for them to fix it and send it back. Do they keep the interest on all of these "errors" before returning the money to the rightful owner? The system is broken and outdated, not to mention the rules of the state with divorce. My advice is to stay on top of things and pay attention to what they're doing. This also comes after a couple months ago of them withholding money from my state and federal tax refunds erroneously. I finally got that money back the other day.

As a concerned father, my son just turned 10. I learned that for the most part my son is in his grandparents custody. I report that his mother is smoking meth and they do nothing.
I'm a man that did the cps situation in the 90s.
Crack was a reason but meth ain't when it comes to fathers reporting what they do call back tomorrow. She might get some fentanyl thinking it's meth.
Deshawn Laverne, dealing with Contra Costa County

Incompetence exemplified. The case managers talk about how the "system" does everything and they are unable to do anything. Why even have case managers if they can't do anything and it's all the "system?" What is your job even then? They will lie to you about a court order, then when you point it out, they just go "oh you're good." They'll suspend your license even when you're paying and say they can't do anything because of the "system." This office literally went out of its way to hire the dumbest and most ineffectual people ever.

Their so-called "call center" is an insult to the taxpayers. They know NOTHING and hang up when asked a question about their own scope of work. Wish CA gov't/congress had a way to eliminate this waste. Salaries paid for doing nothing.

They automatically started deducting my child support from my 2nd job even though I was and still am current on my payments. Liars all of them. First agent said, the extra money would be sent back after 10 days. Second agent says no money would be returned until I was paid a month in advance. Then I asked about when my child graduates. If graduating at the end of the month, they send notice on graduation date for termination, meaning an extra month can and will be taken. If at the beginning of the month then it could be an additional month of payments plus the following month before garnishment stops. The most abusive system in America. And they don't verify if the other party is fulfilling their obligations of the court orders. I HATE THIS ORGANIZATION! MAY THEY ALL BURN IN A PHOSPEROUS GEL FIRE!!!

Can anybody please tell how long it takes for the way 2 go card come in the mail I've been waiting seem like for ever thank you

I've had my driver's license suspended 3 times, twice it was their fault, some system glitch once. I still had to pay the reinstatement fee. I have a suspended license right now that I just found out, and I start a construction job where I drive the company truck next monday.....or so I'll see.

Literally just hung up on me. Takes forever sometimes for them to call back and then they're just a di*$.

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