Community 1st Credit Union

Thank you Community 1st!
I have been with my previous financial institution for 11 years.
Started and completed the transfer without any hitches.
The staff (Lynn and crew) welcomed me, with a very professional and knowledgeable attitude.
I’m very comfortable with my decision, now that I’ve swapped institutes.

Mrs. Michele Snider, my Tacoma branch manager has been one of the most trusted business/client relationship that we developed that I have had to depend on through my consistent travels in Europe since 2013-2019. From traveling to paris every year or twice in a year since 2013; Rome, Florence, Germany, Costa Rica, London, and Amsterdam, Mrs. Michele has constantly been my go to for whenever my bank account would be blocked the day I would use my card in another country. She would respond to her company emails & company phone to instantly help me get everything situated even when she had done all of the proper steps that needed to be done for Community1stCreditUnion not to block my card out of fraud and protection for myself in the first place. This last year alone (2019), my year in paris, I depended on her for what random errors would potentially come my way that she could assist with using company procedures and standards. I appreciate her so much and her dedication to her service for being the manager at the Tacoma branch. The only reward that I could give her myself was a souvenir picture from Amsterdam that she could place behind her desk for handling the clients (me) situation beyond her job or beyond her control for what errors occurred during all of my leaves out of the country.

It is my pleasure to give her my Reference for her service and for this potential opportunity.

Sincerely,
The client,
Tre’mar Baptiste

The branch manager Michele at the Tacoma branch always greets me by name. She always goes out of her way to ask me how my family and I are doing. She makes me feel like I'm a friend walking into her home, by being so personable. Thank you for all you do Michele!!!

Really nice poeple and they helped me open an account the same day I showed up without a problem, and I didn't even need an appointment. Would recommend to bank here if you want good customer service.

I love credit one . There has been times when I really needed help. And my credit one looked out for me. And if and thing that wasn’t right. They would fix it. Thanks credit One❤

Michele Snider is the reason I opened my account at C1CU and I have had a great experience from everyone that has helped me in there since!

Branch Manager and staff were great in taking care of me.

Friendly service. Great staff.

No ATM. What is this, 1953? Even Jack Tripper’s bank had an ATM!

Having said that, the employees here are amazing and bend over backwards to help you out.

Unfriendly staff. Bank manager wouldn't notarized a legal document because she didn't feel like doing it. I would definitely take your business elsewhere!

I recently paid off a car loan and instead of the Credit Union sending me a refund for the 10 dollar overage I paid, they deposited to a savings account that I had never used before and then charged a monthly fee until there was 0 dollars left in the account. This happened in a three month period so I saw it on my quarterly statement. When I called after getting my statement, I was told it was too late for them to do anything about it. I know it's only ten dollars, but really?

I am here at the South pine Street in Tacoma Washington at the ATM machine and there's no 1-800 number listed there's nobody get ahold of it's a Sunday and the machine took my money it wouldn't dispersed it out so I have no way of getting my money back from them and they already took it out of my account too

Avoid this credit union, one of their teller is rude and mean... customer service is very poor