Qualstar Credit Union - Tacoma Branch

The people at this branch are very welcoming.. Rosalinda is full of energy and has a great sense of humor.. She's very patient and always has valuable suggestions and ideas that are truly helpful. Her welcoming smile always Creates magic and excitement within the visit..🙂 She is an asset to every customer and never leaves anyone guessing on anything as they exit with a smile of their own.

The place has a small town feel, even while it's in a bigger city. The tellers are friendly, it seems like they enjoy working with people. The folks answering the phones are just as helpful, able to help with a loan or an account setup with ease. While I still miss my old credit union that was absorbed by Qualstar, these folks have got it together, making the change nearly transparent.

This Qualstar branch has amazing and friendly people. They will welcome you with a smile. Rosalinda is very exceptional! She’s very jolly, friendly and extremely helpful. She will go out of her way to help. She has excellent customer service skills.

Been with them for over 50 years. Always great service. Nothing bad to say about them

I give 5 stars to this branches Manager IVONNE Mendoza!! I've been in twice on two separate occasions and she is PHENOMENAL to work with. I highly recommend her for all of your financial needs. She is amazing. Shes prompted and consistent with responding to phone calls and emails. She is always going above and beyond our expectations to get us the best rates out there. Check her out you will not be disappointed best customer service experience. Highly satisfied!!

The bank associates were very energetic, and helpful. We had a trainee but she was on the ball!! Counted and recounted, double checked her inputs, and transfers. She and her trainer obviously were pumped because their “lobby music” just got fixed after months of a deserted, cricket chirping, bank lobby. Awesome people!

Great location. Parking can be a bit challenging in terms of finding a spot close this Bank. There is plenty of parking.

Great customer service, tellers know me by name. Friendly and asks about the grandkids. Only drawback is the parking, however, it was recently redone. It is easier to park. They are shared branching so I can do all 3 CU banking.

This credit union is wonderful. We have been with them for ten years. They are like are family. Always there to help and always with a great smile. Thank you qual stars employees .

I came into the branch not knowing what to expect and I had the pleasure working with Falana and she made this process easier than I ever expected and saved me a lot of money! I already loved banking with them and now I am even happier to have my truck financed with them as well!

Excellent bank!! By far the best bank I've ever done business with! I will never go anywhere else!

The customer service is great, Covid is a challenge, they have done excellently with all challenges.

I have never had a bad experience at Qualstar. Everyone is always helpful, pleasant and willing to do anything they possibly can for you.

I had excellent service on my home loan, refinance and the smaller loan.

Great service! Kaitlyn and Faith offered great service

Their so dialed in when it comes to friendly customer service

Great place to do your banking

Great bank all around