Maritza Gonzalez - State Farm Insurance Agent

I was dreading shopping for auto insurance, but Claudia made the experience as easy and painless as possible. She listened and answered all of my questions when getting a quote. With that type of customer service, I easily decided to switch to State Farm. Moreover, I could have saved myself a lot of time and just called her first.

Maritza and her team are AWESOME! Been with them for about three years and I've had no problems. Customer service is great, Claudia always answers any question you have so you don't miss anything, and they genuinely care about you. I don't plan on switching from this company anytime soon! Thank you Maritza Gonzalez and the State Farm team!🙏

Our family has been with Maritza Gonzalez at State Farm for over 25 years. Over the years I’ve been very pleased with their service. Maritza and her friendly Account Associates, Claudia, address my questions and make changes to policies quickly, and my claims have been handled in a professional and timely manner. I highly recommend Maritza Gonzalez Offices in Covina.

Thank you so much to Claudia for helping Ruth and I obtain our new policy for our 2 vehicles! It’s been a headache trying to find an auto insurance that will accept new policies recently, but you guys made it happen for us. Claudia explained everything in depth, was super friendly and answered any questions we had. Thank you again Claudia 😊 happy to be apart of State Farm

I have been a customer of State Farm for a few years now. Claudia is a true asset for State Farm as well as for me. She has handled my home and auto insurance needs in a very professional manner. I’ve given Claudia some challenging insurance tasks with a few antique and classic automobiles and she got me through it. Thank you Claudia for your always professional and caring customer service. Thank you maritza for your staff and support!

I've had a great experience in dealing with Claudia. She has been prompt in bringing things to my attention and letting my know of updates in changes with my policies.

Anytime I've had questions, Claudia has responded in a timely manner and has been friendly, helpful and informative.

I really appriciate Claudia in assisting all my insurance needs. She is very friendly, patient, and professional. It is really hard to find a good worker like her and knowledgeable as she is. Thank you Claudia for putting up with me, and thank you Maritza to have an employee like her it tells us how well you run your business.

Claudia was very helpful in assisting me and surpassed my expectations. She was very quick to swap the insurance on my vehicles.

I’ve been using state farm for years and they are so nice and efficient! Claudia is always so helpful. Thank you for taking care of me!

I have been with State Farm for over 30 years, with them providing all of my varying insurance needs over the years. Maritza and staff have been absolutely wonderful to work with after my previous agent retired many years ago. They have been friendly, accurate and timely with all of my insurance requests. Thank you!

Just bought a new car and Claudia Bates was phenomenal, thank you so much Claudia!!!!

I have been working with Claudia for a few years now.
The service they provide is exceptional always on top of renewals and making sure clients are taken care of.
Thank you ladies!

I’ve been with this State Fame branch for 30+ years, I have a job that requires updated insurance information. I’m always treated with kindness and respect. Great friendly customer service👍🏼
thank you Claudia and the rest of the team. 😊

Prompt , professional & friendly service.
Best pricing by far as well (after receiving about ½ dozen quotes from other providers).
Especially grateful that the new California requirement "hold time" was also waived (by having been added to a relatives already existing account).
Thank you much, Claudia Batres.

I have been with State Farm for around 7 years. I have my cars and home insurance with them. I could honestly say they have been there for me with all my concerns, questions and accidents. I have purchased many cars over the years and when I call to ask for a quote they get back to me almost immediately. They are friendly, helpful, and treat you like family, especially Claudia and Francis. When I call I like that they know who I am and speak to me with familiarity. I want to thank them for many great years of customer service and many more to come.

I have been with this insurance company for years. Kudos to the team that is always available when I need it. Claudia, Francis and the girls are super amazing and quick! I refuse to go anywhere else. All the Ladies that work here are knowledgeable, patient and quick with my requests! I have Car insurance policies, 2 Business Policies and 1 rental policy and I am so satisfied with their level of service! I Highly recommend them!⭐⭐⭐⭐⭐

Truly the best State Farm office! Maritza is one of a kind. She genuinely cares about the people she helps. And not just her customers, but her whole community. A very trustworthy agent and person. Francis, in the office is absolutely incredible. There is NOT a question that she doesn’t know how to answer. She is friendly and extremely helpful and makes insurance pain-free. Thank you to Maritza and Francis and the entire team! If you're looking for a great State Farm office that makes your life easier and has your back, look no further.

I absolutely love them, started with Maritza's office for home insurance and switched my cars over as well. I've always been helped by Francis and wouldn't want it any other way. I HIGHLY recommend Francis she's absolutely the best, She's always so patient with me, and helps me in any doubt, change or questions I might have. I'm so happy and satisfied with the service.

This particular State Farm office is where you should go and do business with. They return your calls, answer questions and work with you on quotes and changes to your policy. Claudia is absolutely amazing and I am so thankful for her attentiveness and professionalism. She makes everything so easy!

Claudia is always so efficient, helpful, knowledgeable, and friendly. She is a great person with whom to do business.