VW Service - Volkswagen of Tacoma

Tyre was an amazing salesman explained everything and took his time with us. I would definitely recommend our sales guy again.

Took care of my Ford Fusions window tint installation, and the car looks great! The Service Team reached out to verify happiness with the service visit, and took good care of the car. Saved us some cash because the job was much cheaper than most local tint shops. Thanks!

Headed on a family vacation and one of our service lights turned on. Took it to the VW of Tacoma and was so impressed with their service and how quickly they took care of us. Got us back on the road within 15 minutes. Thank you!!

Have used Larson VW of Tacoma several times over the last couple years for my vehicle and am constantly shown some of the best customer service I've ever seen in any industry. The team of service advisors greets with a smile and is honest, pleasant to work with, and exhibits great communication throughout the service appt. Each appt has been a breeze and I never felt pressured to purchase additional services. Would recommend this location to anyone looking for an easy painless car service experience with top notch customer service.

I cannot recommend this place enough! Absolute best customer service, Bella and my technician Noah were so incredibly friendly and went completely above and beyond to help me. My vehicle wasn’t easy to work on at all and had to be towed there, yet they really worked with me and did everything they could to get me back on the road! The only place I will go from now on.

I had an emergency break-down in Tacoma. They have a nice after-hours drop-off system, with an envelope where you can write what the problem is. They diagnosed it the next day. Bella was able to expedite parts delivery for me, so that the final repair to get the car running was completed faster than I expected. Overall service and communication were really terrific.

I use Volkswagen of Tacoma regularly for maintenance as well as repairs. Even though I drive an Audi, I have found that the face of customer service is so much superior. Thank you both JanaMarie and Bella for the amazing hospitality and ease of service.

Bella Holmes was professional, pleasant and very helpful to get our automobile check engine light diagnosed and repaired as soon as possible. The technician on our job went above and beyond to get it repaired earlier than originally planned.

I recently went in to get an oil change and for something that was so simple but so hard to schedule around the holidays, it went great. I was helped by Summer H. who was super friendly and helpful. She was able to get me in timely and the mechanics were super fast! She also recommended I get some new tires soon so I will definitely be back.

The service was quick, and the staff was pleasant as always. They even recommended I get my brakes, flushed due to the mileage on my vehicle.

Here you can buy DEF for the big freeze.

The service was excellent. I was finished much sooner than I had anticipated. My car is now in perfect working order

Such amazing customer service! They were very kind, kept me updated on my vehicle while it was in service, answered all my questions that I had. Definitely recommend coming here to get your service done.

I bought a 2006 Beetle from a used car lot down the road from Larson's a few months ago and it came with several problems which this dealership has resolved for me, this hopefully being the last. The air-bag light had been staying on and was diagnosed as an intermittent crash sensor, which they replaced today with a 10% military discount 😁 Service Advisor Summer was her usual friendly self!

I had one of the best experiences here compared to the many other dealerships I’ve been to to get repairs done on my car. Man was I glad to have the people in the service be so excellent with communication!

Isabella was wonderful. Kept me informed during my wait. Very pleased with the whole experience.

I purchased a VW Atlas with Ivan Galindo. It was a great experience. Ivan is a professional in sales and great service. I love the Atlas! If you are looking for a VW or new car come visit Ivan!

The best service department in all of Washington. The staff is always helpful and accommodating. Great communication that was professional and friendly. I highly recommend this business.

This place is like the Charlie and chocolate factory of car dealerships. The dealership is practically sterile, even the shop portion looked clean from what I could see. I was pleasantly surprised that despite appearing busy , the staff were pleasant to work with. Im happy these guys are living up to the VW name. 5/5

Car maintenance sucks:( Tacoma VW makes the process easy and hassle free. I ALWAYS take my car here. I know the job will be done right and on time. We always ask for Summer, she continually goes above and beyond & provides my family with the BEST service!