Mattress Firm Tacoma

Darrell did an excellent job helping us find the perfect mattress for our new home. He was professional, respectful, knowledgeable, and honest about all the different mattresses we were looking at. He was also helped us get the best deal financially. I feel confident about the purchase I made here!

Good selection and salespeople that ask questions and help, but don't engage in any weird high pressure sales tactics. Daryl helped us and was awesome, but everyone there seemed friendly, knowledgeable, and laid back. Buying was easy, prices were competitive, and they had next day delivery available. Great experience!

My wife and I accompanied my mom here to help her buy a new mattress. Dre was knowledgeable, informative, and patient with her in helping her in her decision. We never felt pressured in any way. The entire staff was friendly and kind. Their help and efforts are appreciated.

We had excellent service at the Tacoma branch today May 23, 2024. Daryl provided my wife and I excellent service and it was so easy. We were literally in and out in less than 30 minutes and we were very satisfied. Daryl is very kind.

Lenae was so helpful! I browsed online before coming to the store, so had a few mattresses in mind I wanted to try out. She gave very useful information about each mattress, good tips to extend the life of the mattress, and was accommodating to my needs.

Daryl was amazing!! We had been to a few other places and not one other person had asked us about how we sleep,did we experience any back pain,hip pain ect. He made sure we got every quality we needed to experience not only a great night sleep.(which let's face it,not easy in your mid 50s.)But the exact type of comfort needed for both my husband and I.

Finally found what I wanted after 3 other stores. Nice friendly staff, super listeners, they got what I was trying to do and found a solution. UPDATE: Frame sent from manufacturer had a wrong part making it impossible to assemble. This location really stepped up and helped resolve my issue with the bed. Love my new frame! Thanks Mattress Firm!

Wonderful experience with John. Needed a bed ASAP and at the last minute of the evening. John was amazing. He was very helpful and sincere and I didn't get that car salesman vibe at all. John, thank you for great experience. I can't wait to get sleeping. 120 day sleep trial too! Perfect experience. ❤

Dre was really helpful! We walked in there thinking this was going to be a predatory or aggressive experience but Dre was really relaxing and seemed to have our best interest at heart. In the end, he was able to find us a mattress we really liked under our budget! Glad we came.

Daryl was friendly, kind and very knowledgeable. He listened to our wants. Made sure our needs were met. Had a pleasant experience.

Alexander was wonderful! Very helpful kind 100% recommend! He helped us figure out what works best for our finances and what would help best for our sleep pattern as well as help with pain relief. He is just the best he deserves a raise!! He was very relatable and funny. Thank you Alexander your the best!!!

John, at Mattress Firm, was very professional and personable. He explained everything and was Very accommodating to my needs. I truly appreciate everything he did for me. John went above and beyond great customer service! I will recommend Mattress Firm to others.

Went in to buy one bed for my godson when I was asked by the service person Dre to lie on this bed and experience adjustable base. Once he raised my feet and relieve the pressure off my back I was hooked so end up buying two beds and a purple pillow, so I can just say that May 25, 2024 was a game changer and a good day. Thanks, Dre in TACOMA Washington

I was stressed out, had to get something in a hurry due to a flood. The staff made it pain free. I got a great mattress at a great price. Thank you for all the help, I will be sure to recommend Mattress Firm to anyone in need of a good mattress

Dre assisted my husband and me. He had excellent customer service. He was very knowledgeable, and made our shopping experience painless.

I want to say thanks to Daryl. His customer service was absolutely amazing..He was warm and inviting. I had my special needs son with me, Daryl was patient and kind..He waited as I was trying to regulate my child and do business. I was able to buy my mattresses. I will definitely be back to this location in the near furniture. Thank you Mr Daryl.

Alexander made the experience of buying a mattress very enjoyable. He showed models that fit our sleeping preferences and overall found something that will give us many years of comfort. Thank you!

I just needed a simple frame for a guestroom and Dre was very thoughtful and professional. I needed one in stock and took it with me. He loaded it in my car, shook my hand and thanked me for the purchase.

Walked in with 3 mattresses already in mind. Daryl instantly greeted us when we walked. Showed him what we came in for and helped us try out the mattresses. Gave us time to make the right decision for our needs and was incredibly helpful to finding the right mattress and with speedy delivery from the warehouse. We were in and out of there in less than 30 minutes. Highly recommend asking for Daryl when you go in.

Alexander was literally amazing! I’m so pleased and couldn’t recommend this place more!