Apex Auto Repair

I have nothing but great things to say about Apex Auto Repair. Aaron, at the front desk, is the nicest guy who goes above and beyond to help you. They're so flexible in accommodating your schedule, too! Clean shop, the nicest staff, and quality work. I will always recommend them to people and continue coming back for all of my automotive needs. This is a gem of a place.

I’ve gone to Apex for auto repairs more than once and they have always taken great care of our vehicles in a timely fashion. Their communication is great, their front desk is clean and professional. I have never once felt like I needed to question the integrity of the owner and his employees. They also honor their warranties, leaving me walking out with gratitude. I’m super thankful to know I have an honest shop, that gets the maintenance fixed properly in my personal experience.

Staff is friendly, courteous and communicative. Hub bearing replacement with seized bolts took longer than estimated, but they held to the original quote. Additional requested services involved locating sources of (front) suspension noise- which were accurately diagnosed and treated. Car rides much quieter now. Great service!

They were very quick in identifying the issue and getting it resolved. I greatly appreciated that they had a loaner for me while they fixed my SUV since I couldn't get a rental. They are very knowledgable and courteous. Appreciate them very much!

Just got my mufflers replaced on my 1951 chevy 3100 pickup and went with 12 inch cherry bomb glasspacks and the did a phenomenal job I highly recommend them all day to anyone great service and friendly and professional staff, my truck sounds insane I'm beyond satisfied with the work they did thanks again apex you rock!

I have brought a couple of my cars here a few times. Everytime I’ve come I receive excellent customer service. Aaron has went above and beyond to make sure I’m taken care of. Thank you Aaron for your great service.

I recently had the pleasure of visiting Jeff and Tina at the auto repair shop with my 1967 Ford, which was in need of extensive work. From the moment I walked in, I was impressed by their exceptional customer service and honesty.

Jeff took the time to carefully assess the repairs my car required and provided me with a detailed list of the work that needed to be done. He patiently explained the costs involved, making sure I fully understood the extent of the repairs and the expenses I would incur.

Although I ultimately decided not to proceed with the repairs, I cannot emphasize enough how helpful and honest the team at this shop was throughout the entire process. They never pressured me into making a decision and always respected my choices.

The level of professionalism and integrity displayed by Jeff and Tina has left a lasting impression on me. It is clear that they genuinely care about their customers and prioritize their satisfaction above all else. Their transparency and willingness to go the extra mile have earned my utmost respect and trust.

I am grateful for the exceptional service I received and would highly recommend this auto repair shop to anyone in need of honest and reliable assistance. Jeff and Tina, thank you for your outstanding dedication and for providing me with such a positive experience. You have gained a loyal customer in me, and I truly appreciate all that you both have done.

Just picked up my 03 Dakota 4x4 after an extensive service including CV joint and prop shaft replacement, front and rear differential service, transfer case service, parking brake adjustment and front sway bar bushing replacement! All that work was done in 24hrs at a reasonable price! They diagnosed the issues and I only needed one CV joint replaced. Office staff was courteous and the mechanic explained all the repairs. Will definitely be using them again for my automotive needs that I can’t do myself, and my only gripe is that I live in auburn and they’re out of the way for me. But based on this experience it was worth the distance. Getting harder to find enjoyable mechanic experiences these days, so I was very pleasantly surprised. Glad I was recommended here!!

Great service and friendly people! They did a great job at fixing a problem I had with my truck that another repair shop did not fix properly. Highly recommended these guys!

This place was awesome. I called around 7 or 8 other places for a quote for a specific service and was told it would be upwards of $600 +tax and diagnostic fees and, and, and. Some places wanted over $1000! Not here, they quoted me for the service I asked for and exactly that, nothing slipped in or added on, for $450 including tax! They were super transparent about exactly what they charged and what for, and even topped off fluids and aired up my tires for no extra charge. I can't reccomend them enough, I can finally trust a shop!

These guys are great! Very knowledgeable, super nice, good honest folk. Not looking to upcharge you on anything. They just want you back on the road safe and straight.

I got tired of the dealers not actually performing an inspection on my truck while adding it to the invoice i.e. Engine lights, sensors and oil leaks clearly visible. I started to wonder if work even being performed. I use my truck for my business and need it reliable. I cost me more to have it out of service than to pay for repairs. I was in and out in less than an hour without an appointment. They found 3 areas/seals where my oil was leaking, reset my engine light and fixed a faulty sensor for no extra charge. They diagnose the issues quickly and give a fair quote to repair.

Fantastic communication, made efforts to find the best and cheapest parts possible, had my vehicle back very quickly. Will be recommending to friends and family.

Apex is always honest and fair. They do good work. Wish they had a little bigger parking lot:

1st time customer. Great service. Got oil change and a fog light replaced. I'll be back in for all my cars needs. Tina has excellent customer service. Flawless! Never had a line. Smooth and informative processing of customers requests. She knows her stuff.

I recently had a repair to my car that went through insurance and it was a gigantic headache. I had to fight every step of the way to get my repairs authorized. Apex did an amazing job at helping me navigate that situation. They were very professional, patient, and accommodating and they kept me in the loop at every turn. Repairs were done in a timely manner and the car runs beautifully. They more than earned my business.

Excellent experience! Easy drop off, efficient and open communication, I was able to pick up my car all nice and fixed without any extra hassles. They were quick too!

These guys are great! I’ve gone to many mechanics for many different problems. In pierce county there is no other I would take my cars to. They are always reasonable on price. And their work is great. They don’t try and up charge you for more than you really need. And they communicate well.

2005 Chrysler Pacifica- since leaving the dealer service Ive been using Apex and don’t regret the move! They are always friendly and professional! Service is completed usually one day at reasonable rates. The techs do great work correct the first time. It is nice to support a local business and know you are being treated correctly and fair. THANK YOU

From my first interaction via phone all the way through picking up my vehicle staff was courteous and professional. Couple this with the price, quick turnaround and quality of work, why would anyone on South Hill go anywhere else. As Apex Auto was highly recommended to me, I highly recommend them to anyone who reads this review.