Calen Nelsen - State Farm Insurance Agent

Absolutely a great experience setting up my life insurance. Really helped me understand what insurance policy I was getting and what it entailed. And when it comes to car insurance they have provided me with some of the best coverage at an even better rate! If you want some of the best coverage with even better customer service then you need to get set up with Caleb Nelsen and the others working here!!

Some people just go out of their way to be helpful and Mr. Randy was one of them! I cannot thank you enough for helping me to get my insurance so quickly. I am grateful! He did an amazing job making sure I had the best coverage for my family.

Amber has the most amazing customer service ever! She saw that I was having trouble completing a quote online, and she reached out to me over the phone without me even having to call in. She helped me through the process of getting new renters insurance on the spot, and sent me the documents I needed within 5 minutes. She also called me back the following week with updates on the policy! Thank you Amber! I appreciated her friendliness and she was so helpful.

Maxwell did a great/fast job with getting me situated, during the process over the phone he was quick to get back to me and keep me updated on getting me and my wife situated. Will recommend him if you are looking to get insured through state farm

I wanted to share my gratefulness for a very kind & knowledgeable young man named Maxwell Bland. Mr Bland took the time to listen to what my insurance were when othered did not. After speaking with him & asking all my questions, I was able to get a great policy with Statefarm in my area!! I’m so happy I was guided to a much better policy with his help!! Thx so much!!

Maxwell Bland, thank you for sharing and helping me with my insurance needs. Your knowledge of the insurance is great and much needed on my part. I have made the necessary changes and it’s a little costly! I’m a little sad for not keeping State Farm as it was too costly for me! It was a pleasure speaking with you! Continue doing a great job!👏

Ondre was great! He was professional, helpful, well informed and seemed to really care about our family and our coverage. He is quick to respond and answer important questions. I appreciate his hard work and commitment.

We recently moved to Tacoma and Ondre has been so helpful in helping us get insured locally. From renters insurance to helping us insure a new car, he's given us top tier customer service and peace of mind knowing he's got our backs. Thanks so much Ondre!

I’m very grateful for the informative help on my insurance needs for my family,
Mr. Maxwell Bland, took his time with me on making the right decisions which can be complicated because of the variety of plans available through State Farm, the process was professional and I will definitely recommend/Refer my extended family & friends.
Thanks Maxwell!!

What an extraordinary experience! I had the privilege of collaborating with Ondre at State Farm following a significant increase in our insurance rates with Geico. From my initial contact with Ondre, his friendliness and professionalism were immediately apparent. He patiently elucidated every detail, addressing all my inquiries with thorough explanations. Remarkably, Ondre successfully managed to reduce our costs by over $150.

Switching to State Farm under Ondre's guidance was exceptionally smooth. During my visit to his office, I brought along my two-year-old, and Ondre thoughtfully provided snacks and water, ensuring a comfortable experience. As we completed the transition, he handed me a comprehensive welcome packet. Notably, Ondre's dedication extended beyond office hours; he promptly responded to a text query on a Saturday.

Without a doubt, Ondre stands out as the epitome of excellence. If you are contemplating a switch in insurance providers, I wholeheartedly endorse reaching out to Ondre at the Proctor State Farm location.

What a great experience! The overall process was handled well and everything went smoothly. Randy was able to help me with my auto insurance and he did an excellent job. I enjoyed our conversation and I really like how he went through every possible obstacle just to get me a discount. The service was superb and he was very knowledgeable. I highly recommend

Amber helped me get enrolled in an awesome pla. She got me exactly what I was looking for, for a better price than I could've hoped for. Will definitely recommend to friends and family, thanks for all the help Amber!!

Thank you Amber! Very informative and nice to deal with. She helped me find the cheapest plan while still covering my needs. Knowledgeable and experienced.

My dad recently passed away in a tragic car accident, and his auto insurance was through this particular state farm. All of the staff at Calen Nelson State Farm, have been the most compassionate, helpful, and welcoming staff through this process. They made it their duty to make my life easier through this process, and I am so thankful. Not only that, but staff truly care about you getting the best price for any insurance policy, whether it be life insurance or pet insurance. Calen and I thoroughly went over different policies and he helped me through everything I needed to know. Thank you!!

Brittanee was such a a delight to work with, I had no clue signing up for life insurance would be so much fun. If I were a cat, she'd be insuring the other 8 lives. IDK about the Andre guy though, he kept giving me weird looks like I stole something, but maybe he's upset that they spelled his name an O

Randy is the best. He has assisted my household with insurance especially my son. He takes the times the explain to him how this works and even offered knowledge on cars for his age. He helps him like a father/brother would and was relatable to his challenges. It’s good to see people of color caring about all races yet to feel the care from your own race makes this experience even better. Thanks Calen for a diverse group of employees. #Randy4President

Amber took the time to listen to what I needed and went to work right away to meet them. I am happy I called and got a quote and now State Farm is my insurance company.

I received great service from Amber, she was so helpful. My questions were answered quickly and she explained everything very well. I had a great experience.

My coworker referred me to this State Farm office on Proctor Street. I had been with another carrier for many years and my rates were going up with no additional benefits. After talking with Randy I realized I could subscribe to an umbrella policy and still save $30/month on my auto insurance. My homeowner’s policy also provided me a savings. I had checked with another competitor the day before and I am relieved that I looked to State Farm. I would recommend Randy and this office if you are getting price increases with no noticeable value.

Everyone I have corresponded with at this State Farm Insurance Agency have been extremely polite, helpful and prompt. I have been so impressed with the process, from being greeted warmly by Christel, having a perfect policy tailored to my needs with the professional and friendly Randy, and then receiving a pleasant and welcoming follow up email by Calen. Such a great experience. I was dreading the process of moving and switching car insurance but the team at this State Farm made the move simple and easy, and saved me money!