Big 5 Sporting Goods

So grateful Big 5 is still around! Went there today to get cleats for my son after going to the other big name place down the road with mediocre help(we left empty handed). Daniel, the sales associate was SO HELPFUL and attentive! The asst. manager at the front was also very courteous and kind. Customer centered environment with very competitive pricing 10/10 recommend!

Went to buy my friend some boots for his new job in Alaska. They had a Day Sale which saved me a grip of $. They held the shoes for me when I called to check sizes. The customer service was unexpectedly great , and I ended buying a pair of shoes for myself. I've been to other Big 5 stores but I will travel the distance just to shop there again.

A great variety of sport goods. I went on Sunday and it was open until late. Very kind people attending the store.

The staff is very accommodating and goes above and beyond to ensure their customers' happiness. Today, Tati and Steven spent extra time going above and beyond to help us with a shoe purchase.

I would give 10 stars, but only can leave a 5 star review

I just walked in to the store I asked if I can use the restroom because Burger king next door after a small purchase, denied to me this guys very nice let me use the facilities 🫡💯 thank you so much

The staff at this Rosecrans location is hands down the friendliest, most personable and knowledgable teams I've seen in San Diego in a while. Let me not forget to mention they're fun, understanding and down to earth. I will forever be grateful for your acts of kindness during the worst weekend of my life. I walked in desperately needing a charger for my dead scooter, no wallet, my cell phone is died, I have my phone charger but not a single establish would let me charge my phone. The area is a little rough so I somewhat understand, however I literally had a brick thrown at my head for "stealing" electricity at 7-11 down the road. Not a single place was kind enough to hear my story, or lend a hand. But big 5 did, and they let me charge my phone so I could order a Lyft home. While I waited I observed the team interact with each guest as soon as they walked in. They acted as if they actually enjoyed going to work. There was a new girl working and everyone treated each other like family, even the crazy guy having the worst weekend ever. Big thank you and great job to who ever made that team. I know it's hard to find quality employees but this team rocks..

They were the best. Super fast and helpful. They treated everyone with kindness. I would definitely recommend it

This big 5 is always really helpful and courteous when I come into shop :) the store manager was a great help with me deciding 2hqt slingshot I should use lol <3

If they don't have what I want they always have something that will do for a good price.

Needed to go to a sports & outdoors store that was near me and can meet my needs of demands as an experienced athlete and outdoors adventures exlporer.

Had such a nice experience recently at Big 5 that I felt I needed to leave a review.

Ashley helped me process an exchange for a bag I had recently bought and had become defective.

I did not keep my receipt but she took me at my word that I had purchased the bag at Big 5.

These are the kind of actions that create loyal customers.

I will continue to shop at Big 5 over the competition because of employees like Ashley!!

This store has the best employees anywhere. Great hiring manager!

I came in with boots from another Big 5 , they were 2 different sizes I ..anyway long story short TATI was the person who helped me she was awesome, everyone was extremely accomodating but she went above and beyond to help me ( I had my duty belt on and couldn't bend so she got down on her knees to check my boots ..! ) I bought a new pair of boots and recieved a discount .I definitely will be returning to shop here .I just want to give a huge shout out to this group of people .(.so rare .. in this day and age )it is so refreshing to receive excellent customer service I highly recommend this store ..

The employees are very knowledgeable and available to help me to find what I was looking for.

I love how peaceful and quiet the store is, they give great customer service and the prices are good. Mario in the shoe department is great!

Great selection of backpacks, exercise/outdoor clothing, and sports equipment.

Big shoutout to Mario who helped me find what I needed in the shoe department while also managing all the employees stocking after the Holiday rush, working the register, and generally being the peace we should all wish to create in the world. Busy store but I got what I needed because the employees are efficient and polite.

A great STAFF and a GREAT PLACE to buy shoes on SALE. Go there and get SHOES for as low as $20 ON SALE !!!!

I bought a bike lock here the other day. It was my first visit to a Big 5 store and the staff were very helpful and good spirited. Also the price was way less than I thought it was going to be so this location gets all five stars from me. Thanks.

Always good values in shoes.