San Carlos Auto Solutions, Inc.

Thank you Ken and Andrew for a great experience. As a lifelong sales person and a proud provider of excellent customer service, I feel I am a good judge of its appearance. From the moment I walked in to make my appointment until I received my vehicle after repairs, the politeness professionalism and courtesy were top-notch. Thank you gentlemen
For not only doing a great job, but providing great Customer Service as well. This was my first appointment with auto solutions, but it will definitely not be my last!
S. Estrada
Redwood City

When I see a business taking the effort and pride on how they appear to the public from the street, I can generally be assured that they will perform accordingly in their services. San Carlos Auto Solutions is a small, well lit, clean and neat shop. There are no piles of trash or rags. The shop is safe for the mechanics to do their work. The mechanics are knowledgeable and straightforward with the customers. Their prices for services are competitive. The work on my vehicle was done when promised. The owner and his employees are car enthusiasts, and take pride in their work. I highly recommend this business for serving your own vehicle.

Brought my wife's Lexus IS250 in for a carbon cleaning - honestly it's pretty hard to find a shop that would do it on a non-german car, but Kenneth and his team were very accommodating. The work was done quickly and I was able to pick my car up the next day as promised. I'll definitely becoming back here for future service!

I am glad that I found a good shop to service my Audi Q5 near my house. The service was great and on time.

I took an Audi Q5 (now my daughter’s) here for a pre-purchase inspection. Kenneth presented a detailed report and explained all points of interest on the vehicle. I highly recommend Kenneth and his shop.

Kenneth and the crew are top notch. The first thing you notice when you arrive is just how clean and organized the shop is. I wish all independent repair shop looked like this.

I brought my M2 in multiple times for service and upgrades, they’ve always accommodate my busy schedule and gave me an honest turnaround time.

I would highly recommend them to anyone.

I called because I needed 2 new headlights and had driven by their business many times. I found them very professional and helpful while I was there. I will definitely be going back for other car repair needs!

Kenneth stuck with me on a very difficult smog test situation with a 328I that should NEVER have been a problem. This included uncompensated time and some materials. Way above and beyond. Finally a solution that required taking the gas tank out. BMW was no help at ALL.

Thank you San Carlos Auto Solutions team for great service on changing my oil. So fast and great customer service, highly recommend to come here for any needs

Thanks for helping me out and fixing my NSX. I had a coolant leak and they repaired it with genuine factory parts. Great customer service. Very pleased and would definitely recommend to family and friends.

I would highly suggest San Carlos Auto Solutions; they were transparent, knowledgeable, thorough, patient and fast. We specifically drove from San Francisco twice because of their knowledge on VW Eurovans. We took Kenneth a 1999 VW Eurovan for a pre-purchase inspection (PPI). He gave us a non-expiring link to a Digital inspection with photos, clear explanations, suggestions as well as links to informational videos. This simple-to-share link gave us the resources, knowledge and bargaining power to make fact based offers to the seller. His PPI saved us lots of money, time and headaches. When we took him a 1995 VW Eurovan he clearly explained the problems with the van and gave us repair suggestions tailored to our upcoming road trip and very importantly, our very limited budget. I would recommend Kenneth to anyone who needs their car inspected, especially if you have a Eurovan .

AMAZING SHOP! I truly cannot recommend this auto shop enough. My car broke down in the Bay Area on Super Bowl Sunday 2023. My car needed to be towed somewhere to get fixed, so I reached out to the shop my boyfriend's family uses: San Carlos Auto Solutions. Kenneth ended up answering the phone on Sunday (which I was not expecting but was so thankful for) and told me that he would ensure my car gets addressed the next day. I was able to tow my car to the shop Sunday night and received a call from Kenneth Monday morning telling me the diagnosis of my car. They had it fixed by 3pm Monday. I could not believe how well they communicated with me, how competent they were in servicing my car, and more importantly the timely manner in which they could fix it. I will be bringing my car here for all future needs!

San Carlos Auto has always been 100% honest and diligent about there work. I will always recommend them to anyone.

Highly recommended! Great customer service, honest, reliable and quick service. Ohh and affordable pricing! Check them out!

Great fast service. Very knowledgeable on my NSX. Highly recommend them.

Kenny and Prince are awesome. They are very friendly, caring, and efficient. They always make time for me when my cars is in need for repairs. They quickly find the cause, call me to discuss what needs to be repaired and the cost, even send pictures, and take the time to answer any questions I may have. There shop is so clean snd organized. Oh! and we can't forget Mom (Kevins), she too is one of the sweetest lady. She greets you too when you bring your car with a warm welcome and answers any questions you may have. I highly recommend this place for anyone to get their car repaired.

Great experience with the team at San Carlos Auto Solutions. I needed help with verifying some work on did on the brakes. They hopped in and helped as well as offered up local recommendations. Will be back for more work when needed! Thanks Team!

Every time I take my car to Kenneth I am so thankful to have this business close to home. He is so professional, as are the people he has hired. He addresses any issues we have promptly and does his best to fit us in quickly. He resolves the problem each time and does a great job. I know that he is honest and does not add on unnecessary work. He reliably keeps track of all the maintenance on our car and communicates clearly about what needs to be done now, or can wait a bit. I know that I am in good hands. Thank you so much Kenneth! I would like to give a shout out to Prince as well for his great communication throughout the day the last time we were in.

Great first experience with them. I have a work schedule that wouldn’t let me drop off/ pick up my car during regular business hours and so all my communication was over the phone. Even still they were very thorough in explaining the work done and had great communication. There’s not many shops I trust to work on my car but I would definitely go back again.

Great communication, knowledgeable, thorough, fast and charged a fair price

I had a great experience. I had them fix some suspension, change brake pads, install tires and align my Porsche Cayman. Kenneth and his team texted me issues though out the process, told me about problems and decisions that needed to be made and were flexible when we found parts would need to be ordered. Sent many photos. Also, it’s great when you get to work with other car enthusiasts and have a passion for sports cars. Will definitely be coming back.