Carmat Collision Center

The receptionists were friendly and helpful. Bill, in charge of my estimate and work, was very clear on what was happening and why, and charged me a fair price for the work done. They got my car back to me with a short turnaround. One of the power window buttons didn't work when I got it back, but they fixed it within minutes and I was on my way. I definitely will go back if I ever need work done again. You can't even tell that anything happened to my car!

Absolutely love this place.

I got into my first accident and scraped another car, but mine looks better than ever now - in fact, the rest of the car doesn't look nearly as nice as the places they repaired.

I dropped my car off on the Tuesday before Labour Day weekend. Though my car would not be done by Friday, they made it driveable so I could take it home for the long weekend, and quickly finished off a tire and cosmetic touches on Tuesday. They even waived an extra charge on the tire, so all I had to pay was my deductible. The car was washed, inside and out, even though the damage was only in one small area. The only other thing they could have done is fill up my tank. They take customer service seriously.

They were pleasant the entire time, keeping me up to date (I wanted daily updates) and fully explaining all repairs to me. I now know more about the repair process for vehicles, and am confident that they got the best parts and did the best work. I will recommend this place to all my friends and family, and I'll be coming back for a detail later.

Stellar service, exceeded any high expectations by providing friendly respectful customer service, commitment, fast repair, perfect body repair, complete insurance interface, auto rental, one signature and DONE!
Accommodated my repairs during the Christmas holiday, providing an early same day processing, the rental car was outside the door ready for me with my insurance carrier's compatible rate, my vehicle was ready one day ahead of schedule.
Thank you Randy and Mark, you made an unfortunate accident a very minimal nuisance.

I went here because they are pre-approved by State Farm insurance. I'd come back because it was one of the smoothest experiences I've ever had concerning car repair.

Never had body work done, but having dealt with various auto repair shops throughout the years, this place is on another level. It's a well oiled machine!! Personal, thorough estimate and text updates during the repair process to let us know things were on track. They even went to my house to do the initial estimate (I live just a mile or so away) because I was out of the country.

One complaint is the lack of help from some of the office staff trying to setup the repairs. This was a unique situation because I was out of the country while coordinating it all. Once I talked to the "right" person, everything went very smoothly.

It took 1 month after the estimate was done to start work on my car, which seems like a long time, but I guess it was a very busy time of year with many accidents from recent rainfall in the area.

Been going to them for years. I seem to be the type of person who always gets rear ended or have a deer jump in front. When that happens they have fixed my car to like new condition matching paint and clear coat perfectly.

Micah was excellent! Super friendly, professional, and kept me aware of the work being done on my car. I wouldn't hesitate taking my car here again.

Gave me a estimate for insurance even though they would not be fixing the car. Very helpful and friendly.

Awesome customer service. Called with just a few questions and they were very helpful. The person I spoke to went above and beyond what I expected to get answers to the questions I had.

These guys are great! Fabulous service… Totally competent and on time!!!

Excellent body shop...One of the best in Santa Cruz County...

Great place quick straightforward professional

excellent help and front desk care.

Fast easy and great service

Excellent service.

Best in the business.