GameStop

Great customer service. Attentive and supportive.

GameStop isn't for everyone, but I have always had good experiences with the staff, they have a lot of different games and if you don't mind used you can get some great dea

Always super cool stuff and staff. My kids love visiting here, they get a good chance to look around at real, physical things! Lol. I also saw them bounce someone for not wearing a mask while we had a local mandate in place. Takes a lot of guts, and I was happy to see it. Support your local businesses! There's people doing hourly work there :-)

The prices aren't great but they are competitive. So if you're a parent who has a gamer (or up and coming gamer) you can be sure that this place will have all your current system needs and you won't be saving much, if any, money by purchasing from Amazon or something. Plus, the employees are always reliably nerds who know everything there is to know about every console and every game EVER put out.
And it is totally worth buying into the Gamestop member plan. It literally pays for itself on the very next visit, either in-store or online. Plus the membership offers all sorts of nerdy stuff that gamers love, including myself.

Best store around for games for buying and selling and for getting information on the games and information on the systems that you buy they have information text support also since GameStop owns ThinkGeek they sell a lot of the merchandise that they sell gaming merchandise in the store which is rather nice so you can buy it here and not having to pay the shipping cost to get it having to wait so if you looking for presents for your family check out their store also wonderful gift for your kids are the gift cards so they can buy their games with these gift cards and if you're not sure ask the works they can give you the information you need about the games. Employees are Gamers also so they enjoy games so they enjoy selling and helping people so there's no pressure

I've been here a couple of times, and the gentleman on duty both times was friendly, knowledgeable, and enthusiastic. Store itself has a reasonable collection of current-and next-gen games, plus collectibles and accessories.

Nice location at decent plaza. Good selection of new and used games. Friendly staff who knows their job well. Courtney helped me with some used games I wanted to buy. If I will come back to Santa Cruz again I will definitely stop by here.

Love the huge variety in video games and accessories that are available there. The employees are friendly and more than willing to help you find what your looking for. It's also in a great location, close to a Starbucks. They always have special offers where you can buy 4 used games for $10.00.

Came in here on Friday December 21st at 3pm. Despite there being a rush due to Christmas shoppers, the staff was very quick and friendly. They had all the products that we were looking for and the staff also answered a few questions that we had about other products.

It was lit today, we been waiting for Mortal Kombat 11 and game stop didn't disappoint. I got a free scorpion face mask with the game. I hope they never close this location. Thank you for the great service

I spoke to courtney over the phone for help with trading my games in, (after a less than experience with gamestop watsonville) and i got the best most patient service with a very kind attitude. She answered every question i had and was wonderful! Best game stop service hands down!

Great place to buy all your video games/ consoles. The assistant manager l, "Cortney" there is so awesome. She has The best customer service and is so helpful.

I've been coming to this game stop since I was around 5 years old. They've been consistantly kind and helpful over the years. Today I went in to pick up a switch game and a couple joy-con and got a free switch carrying case from someone who couldnt return it. 10/10 IGN

I’m just glad GameStop hasn’t closed their stores since they’re leaning towards the online order shopping experience for their customers. Now I have Minecraft Java and officially become a cool pro epic gamer

I love gamestop. I got 4 used games. I'm a pro member. I love the game informer mag. The people are really helpful. Clean store and lots of games. I'm happy here

Greeted as soon as I walked in. Answered all my questions and learned new things I didn't know. Very attentive and helpful if something is not in stock

Shout out to Matt (I'm sorry if its wrong idk he was the one who answered the phone like 3 times) for being so nice and amazing. They deserve the whole world. :)

Customer service is amazing.

Great. Prices a bit extreme but the guy who rang us up was great. Very helpful insightful and knowledgable.

Friendly and courteous service, always a pleasure to shop here