Farmers Insurance - Lana Clayton

Lana Clayton & Kylie were quick to respond when I was in panic mode. Due to my mortgage company no longer accepting my insurance company based on B rating. Farmers is an A rated company and Kylie was prompt to reply and provided stellar customer service. Thank you to Clayton Farmers Insurance in Riverbank for emailing me everything to make things easy and seamless.

I am a local real estate investor who owns multiple rental properties in the Modesto area. Over the years I’ve used a fair number of different companies for my insurance needs. They all start out the same, wanting to please you and tell you what they think you want to hear, then 6 months in they completely forget about you and your just another policy at that point. This is where I am SOOOOO pleased with this office. Lana and her WHOLE staff go above and beyond to ensure that I am happy and take time to explain any questions or concerns that I may have weather it’s with my business, home, auto or life policy. When you call her office someone answers and is happy to help you with whatever it is your calling about. I have been with Lana’s office for about 3 years now and they still treat me as if I’m a potential client that they are trying to sign. Never have I dealt with an insurance agency that has such amazing customer service. The level of professionalism that Lana and her staff use is reminisce of days past when companies valued their customers. That has faded at most agencies, but it is still very much a priority at Lana Clayton Agency. I couldn’t be happier with my insurance and would most definitely recommend that you give them a call. Their rates are very competitive, and their customer service is unmatched!

Lana and her staff have been very professional since we met. She was up front with us and told us she probably couldn't beat our Auto insurance, however could save us on our life insurance, homeowners, etc. She came thru and we are saving a substantial amount of money and the service can't be beat. Her office truly cares about their clients and the community they serve. Keep up the great work.

I own a small business in Riverbank Calif. and have always been under insured and i didn’t even know this until i met Lana Clayton owner of this agency, i was so impressed with her and her staffs knowledge and amazing service i ended up putting all my insurance with her agency. No more smoke a mirrors she tells you what you need and guides you till you understand it. I highly recommend this business

This office has been meeting all of my insurance needs for the past 15 years and they are amazing! Every time I have a claim (and I've had a few) they walk me through it step by step and really help relieve my stress. If I could give them more than 5 stars I would!

The people there.. are very very friendly
Very and is very very clean and well kept office...
They were very very helpful.,
And very patient and understanding and seem very eager to help and provide what was needed...
Overall I gave it five stars...
Plus Five stars for The very well kept garden area and beautiful mural on the side of the farmers insurance building..
It was very clean peaceful and relaxing place just to set and enjoy the fountains and wonderful environment...

Very good experience with them. I recommend this office for new insurance needs. They explain to you more than you think to ask.

I love Lana’s staff here at Farmers. They’re always so friendly and help me with any questions I may have. Wish I could rate more than 5 stars! 🤩

After the visit I am very confident that I couldn't have picked a better agency for professionalism and covering all my needs.

Been with this adjuster since 2000. Wouldn't want to work with anyone else

Love the ladies here always helping with whatever I need.

Very easy to work with very professional

Friendly, knowledgeable staff and great service

Jente muy amable y servicial lo recomiendo