Edible Arrangements

Delicious and beautiful! Ordered caramel apples, cupcakes, cookies, and flowers for my mom’s birthday and they were all perfect. Delivery driver was super nice. Thank you edible arrangements McMurray team!!

I ordered something for valentine’s day, and even though they were busy the team at edible arrangements made sure my order was a priority. Arrangement was beautiful and customer service was amazing. Will be a lifetime customer!

Had and extraordinary experience today. Was dealt with kindness and professionalism. Communication was on point. Fruit was awesome! Definitely recommend.

My orders are always beautifully arranged and delicious! Fruit is very fresh and we love having the platters for parties. Highly recommend!

I selected the wrong date for delivery (I live in SC, my friend was in PA burying her Father) and by the time it was delivered, she had left and was on her way to SC. The driver apologized (it wasn't even his fault, it was mine!) He gave the arrangement to her mother, and made arrangements for a new one to be delivered to my friend's house in SC! They went above and beyond and it was totally my mistake! I've never been disappointed with Edible Arrangements and they have a lifelong customer!

I ordered my meemaw an arrangement for Valentine’s day. The cashier Isabella was very helpful in helping me find the perfect arrangement. 10/10

This wonderful gentleman delivered my basket and balloons. Was very polite and when I called to order, The lady who answered was very nice and helpful!

AMAZING!! Ordered last minute- same day delivery and the product was absolutely beautiful, delicious, fresh, and delivered timely. Very pleased- will order from again and again!!

Used them several times, never disappointed, one time they did mess up and made up for it ten fold. Always satisfied.

Extremely friendly and helpful they have a amazing staff!!

Amazingly ripe and tasteful fruit....is give it 5 stars but $40.00 for 4 slices of kiwi, 5 slices of mango and a few grapes and melon pieces is quite pricey. But they really do such a great job it's worth our and ship much better than flowers.

We haves loved these in the past but I don’t get them often as it’s quite expensive. The $50
Platter we ordered was smaller than appeared online. The pineapple flowers were half the size as in the past. The apples were absolutely disgusting. Tasteless and the flesh texture was as if they were extremely old or all one giant bruise. The rest of it was great. Pineapples and strawberries were great and the grapes were fine.

I like to place an order with you guys every week but they never answer the phone there

I placed an order for a large fruit basket in the morning to brighten the day of a dear friend who’s husband was very ill, and had thought the order was being delivered only to be informed late that evening that they couldn't fulfill the order. Had someone called earlier to let me know, I could have placed an order elsewhere. I requested to speak to management and was advised they would have someone call me and told they would try to deliver the next day and “throw in extra fruit” when my order was already for a large fruit basket.
Despite requesting to speak with management, I did not receive a callback.
I learned later that evening my dear friend’s husband had passed away so my message with the delivery was no longer relevant.
The next day, I had still not received a call regarding my order so I contacted this location where order was placed and explained the situation.
The lack of empathy and dismissal from the staff member I spoke with even after explaining the passing of the husband, was disheartening. I felt the response was insensitive and in a business like Edible Arrangements, it's imperative that they understand the essence of time when it comes to delivering ordered arrangements. Timeliness is not just a convenience but a fundamental aspect of customer service especially during sensitive situations like illness or bereavement. Customers rely on these arrangements to express care and support promptly. Therefore, ensuring efficient delivery processes and effective communication regarding any delays is essential to the company's reputation and to meet customer expectations. To say I am disappointed is an understatement. Do better!

They dropped the ball...My wife works til 3:30, I ordered before they opened. By 1:30 the order status was still at "we've received your order" and not even at "we're making your order" I knew then it wasn't going to be delivered by the time she left work. Tried to call twice and no answer.

Purchased the Mother’s Day Deluxe fruit basket and did not get what was advertised on the website (screenshot 1). I reached out to the store locally and they mentioned they gave extra fruit and a bigger container. It was just in a cardboard box (screenshot 2). My mother said they had to throw out the fruit since it wasn’t fresh upon delivery. Regardless of this intent, a phone call beforehand would have been appreciated if the containers had run out and I could have chose something else. Store manager would not refund or give any credit back. Bad experience. Also, I believe the containers are usually in a vase so not great all around. The extra fruit doesn’t add up to the price of the vase.