R W Hine Ace Hardware

I haven’t shopped at a big box hardware store since I moved to the Cheshire area 5 years ago. Hines Ace hardware always has everything I need and the service is second to none. Within minutes of walking in someone usually passes by asking if I need help. Can’t tell you how many times previously I would wander around a big box desperately looking for a free worker only to hear them say it was not their area and then having to wait a LONG TIME for someone to come. Shout out to Hines Ace employee Sam who helped me the other day when I needed a special screw, washer and socket for a car repair. Sam saved me a good half hour of searching for the materials I needed. Ace also sends me discount coupons every month that provide great savings. I set a high bar for retail and customer service. Hines Ace Hardware hands down deserves all 5 stars!

I am amazed at the wonderful customer service at Ace Hardware. They went above and beyond for my family. Huge thanks to Matt for being so kind and patient while trying to fix my mom’s car key. Everyone in the store was so friendly and knowledgeable. We will definitely be back!

I stopped in to get some fertilizer on 10/14/23. This was the best hardware store experience I have had in years. I normally go to Home Depot but they don’t carry the fertilizer that I wanted. When me and my young daughter walked in we were immediately greeted by the friendly staff. One young man asked what I was looking for. Once I told him the product, he insisted that he get it so I didn’t need to carry my daughter across the store. After I paid for it he carried both bags out to my car for me as well. I thought that this type of service didn’t exist anymore. R W Hine provided me wrong. I will be driving the extra 5-10 minutes to this store to support this great establishment.

Big shout out to Charles who helped me with the tools I needed to repair my springer fork for my bicycle. He recommended a perfect size drill bit for the job I needed. I wish I could give this place a 10-star. Great employees there. Homage to Dillian too, from Cheshire cycle who recommended this place when I told him the issues I was having with my bicycle.

Excellent Excellent service. Great hardware store. Always well stocked. Never had to search for an employee. Quality products.

Definitely one of my favorite hardware stores around. Every employee you run into asks you if there's anything they can do to help you. Large selection of pretty much anything you're looking for. Very clean and organized

This store is quite large. Hard to find what you are looking for if you don't know where it is but staff is very willing to help and knowledgeable. We went there for car mats and couldn't find them. We asked a staff associate for help and we were told he wasn't sure if they carried them but offered to take us to the place they would be if they did and sure enough they were exactly where he said they'd be.
They have 1 or 2 handicap parking spaces and the place is generally busy but they have such a large number of items I would be surprised if you couldn't find what you need.

Great hardware store. Ordered a grill through them, it was delivered 2 days earlier than expected but was missing an item I added on. Called the store and the person I spoke with took care of it immediately, they sent someone out shortly after with the item and delivered it that same day.

Great hardware store! Completely packed and staffed by intelligent, helpful, knowledgeable people. We were visiting from out of town, and they had what we needed, had good advice and got us out the door quickly. Very satisfied.

Hines Hardware is a well known place in Cheshire. They have everything within the walls of that store. I have shopped there for years. If they do not have it, then nobody does. It is a great store and always very busy👌. They always have just what you need.

I just came back from Hine Hardware and I have to thank the great group of young people that were there at 8:00 on a Sunday morning. I needed some hardware to finish a gazebo I was working on and as soon as I entered the store I had a young man ask me if I needed help. Within 5 minutes I was squared away. Not only do they have everything anybody could possibly want, they are a bunch of nice folks.

Needed a bolt for a job and the selection of hardware is unbelievable. Like a kid on Christmas I bought a little bit of everything

They have all you need and they give you the feel of a small hometown hardware store that makes you feel like your from there.I even saw a machine that automatically sharpens large knives.I have a real old A@P butchers knife ill bring back to life

Employees are great! Very helpful! Store is clean and well stocked. Loves this door mat!!! LoL

I love Hines! They have the best employees! They are always helpful and know where to find the item that is needed. The paint section has knowledgeable people behind the counter that can mix up the right shade of color. This store is a hidden gem in our small town!

No matter that some say that Home Depot, Lowes, etc., have cheaper prices. It does not matter. R W Hine is one of those great stores that are otherwise disappearing from our midst. Do business there and understand why it's great to deal with humans.

It's great to have a classic hometown hardware store to shop in compared to the big box stores,...RW Hine Ace has a great selection..friendly, helpful staff..calm environment...great place!!

Best hardware store within 10 miles of me. Friendly, helpful, well organized and they carry quality tools and a very wide variety for a "not big box" store. Also clean! This is the first 5 star i have given.

Super helpful with a great selection...skip the big box store and go here.

Always great here. The best service. It could be pricier than a big box store, but the convenience and customer service are worth it. I recommend getting the app and using all the rewards!!