Prestige Quality Dry Cleaning is located in Cedar Falls (City in Iowa), United States. It's address is Hy-Vee Customer Service Desk, 6301 University Ave, Cedar Falls, IA 50613.
Hy-Vee Customer Service Desk, 6301 University Ave, Cedar Falls, IA 50613
GH68+P5 Cedar Falls, Iowa
(319) 233-5152
Questions & Answers
Where is Prestige Quality Dry Cleaning?
Prestige Quality Dry Cleaning is located at: Hy-Vee Customer Service Desk, 6301 University Ave, Cedar Falls, IA 50613.
What is the phone number of Prestige Quality Dry Cleaning?
You can try to calling this number: (319) 233-5152
What are the coordinates of Prestige Quality Dry Cleaning?
Coordinates: 42.511755, -92.434513
Prestige Quality Dry Cleaning Reviews
2017-12-10 04:08:46 GMT
Prestige goes above & beyond on customer service. We had a uniform to pick up on Saturday and we were not correct on their close time so we missed being able to get it. We needed it by Sunday and since they would not be open during this time frame I emailed the owner to see if there was anything that could be done so we could get it. A staff person from their store met us there after hours to get the uniform! It was outside of what she needed to do, and we are so grateful she did this for us! It saved us a trip hours out of town, and a lot of stress! We won’t be going anywhere else!
2011-08-28 16:36:36 GMT
I am relatively new to town and have used prestige since early 2011. I have had nothing but prompt, professional service and will continue to go back.
2018-03-07 18:21:47 GMT
Next day service .. everything looked good. Thanks !
2019-06-04 16:55:12 GMT
I cannot recommend using this company's dry cleaning services. I've haven't used them more than 10 times and have had three issues:
1. On one instance, a portion of my outfit (jacket) was left at the cleaner instead returned to the pickup/drop-off location. I ended up having to go to a wedding without my entire outfit.
2. On another instance, they ripped a pair of my pants. They did repair the pants after I brought them back, but the repair job was not very great.
3. The last time I used them, they lost a pair of my pants and a vest. They did pay for the lost items in the end, but not before several unreturned calls to resolve the issue and a lot of hassling back and forth to try to get the entire amount covered.
I am leaving 2 stars since they did reimburse me for the items in the end. I might have given 1 more star if I had received better customer service when my items were lost.
2018-03-20 16:21:14 GMT
They're very nice but I continually have clothing returned to me with broken buttons and issues. Multiple shirts are now missing buttons or have half a button. These were also expensive shirts from various makers so I'm guessing the issue isn't the material used to make the buttons. I spoke to a co-worker who has the same issue. Not sure what Prestige is doing with their equipment. Maybe one of the employees is working out way too much!
2017-05-10 18:10:08 GMT
Lately the quality of pressing has gotten worse, also agree on broken buttons. Just called today to check on something, phone just rang, no one answered
2020-10-15 15:21:12 GMT
I brought my wedding dress here and got it cleaned and put into a preserve box. I took the dress out during my little girls newborn pictures to find it filthy. I brought it back to prestige and they said they would call me. It’s been four months and every-time I call it goes to a message saying voicemail has not been set up yet. I do not live in town and have two babies so driving there to find a dress not done was not on my to do list, but I guess making a trip is the only way to get a hold of this company. Not impressed at all.
2017-05-27 04:43:19 GMT
Took my suits in to get dry cleaned, got 2 of the coats back where they seemed to have had some issues with them. Took the coats in to complain, was told the manager or owner would call and never got a call from either, and they still have my suit coats. They don't seem to care about my concerns.
2018-07-30 17:37:44 GMT
Called earlier today and talked to a woman on the phone. It was the worst customer service I have ever had. I have never been here but based on the phone call and how she talked to me I will never go.
2022-07-12 17:10:00 GMT
They're not open for service.
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About Cedar Falls
City in IowaCedar Falls is a city in Black Hawk County, Iowa, United States. As of the 2020 census, the city population was 40,713. Cedar Falls is home to the University of Northern Iowa, a public university. source
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