Hy-Vee Grocery Store

The front end manager named Zach helped me with a bottle return. He was so nice and so kind and I could not believe how he went above and beyond with his kindness. I called the store before I went and he said the bottle return closed at 630, so my last minute self pulled in at 6:10 and loaded a cart with bottles and loaded my 3 year old. By the time I was done, it was 6:20. I looked forward and the bottle return area had shut off their lights. I was super frustrated! I went into the store and talked to him, and he apologized and had me just count out my bottles and he then paid me for them without me having to struggle with the machine.
I so appreciate his kindness and wanted to leave a good review for him!!!!!

I had the best experience at Hy-Vee pharmacy that I think I've ever had anywhere! 6:30pm pharmacy drive through, I'm embarrassed I didn't get her name but she was simply amazing. She knew exactly what syringes I needed with my prescription, usually I have to mention it takes 2 kinds, she saw that the 3 scripts were a bit higher price then she thought they should be and questioned if it was right, salt it was due to an insurance screw up, but she tried to see if it could be corrected anyhow. Amazing customer service tonight! In this day and age customer service seems to be at a minimum, but I'm usually very happy at Hy-Vee, but this young lady was well over the top helpful!

There really is a
"Helpful Smile in Every Aisle"
I'm from out of town, din't know the store layout- All I had to do was ask " Wherw would I find..." and the Emoliyee would walk me straighr to what I needed.
Holiday Shopping Was A Treat!
Thank You to All The Employees Who Took Pride in Their Jobs!
5 Stars !

We had an issue with a pick up order, we live 45 minutes away. They DROVE us the correct items without being asked. There is not customer service like this in many places now days. Really appreciated their gesture to make it right.

When I shop at Hy-Vee, I usually go to either the Crossroads or Ansborough stores, which are closer to my house. I attended an event in downtown CF, so I decided to go to the College Square store afterwards. I found the store very easy to navigate despite a different layout than the other local Hy-Vees, and I found a couple of items that the Crossroads store no longer carries. An employee even stopped and asked if I was finding everything OK--a rare occurrence at most supermarkets these days. By the time I was ready to check out, it was almost 9:30 PM, and I was pleased to find 2 traditional checkout lanes still open. I do not like it when I have a full cart and self-checkout is the only option (a common complaint of mine at the Ansborough store in recent months).

Needed a last minute gift and Jason in the back was amazing in helping me throw together a nice food gift basket. Thanks so much Jason you saved the day!

Very clean and well stocked grocery store/ everything everything else. Good tasting pre-prepared food, wide verity of wines and walk in beer cooler.

I’ve had a really great experience here! I love how there are the little restaurant options inside! I’ve gotten a few oranges that weren’t very flavorful, I may just not pick ‘em well though. I wish the deli was shaved to your preference upon ordering, as opposed to it always being pre-shaved. I like that it makes the process a little quicker, but would prefer it the other way. I love the candy options in the middle! Customer service has helped me multiple times and they are so easy to work with and genuinely seem happy to help! Cashiers are always so kind!! I love that this is my new local grocery store!!

They take the UHC card! We do all of our grocery shopping here. Hy-Vee has the best meat!

Very good store. Nice employees and very good meat dept. I don't mind going there at all.

Very clean. Shelves are stocked full. The fresh produce section is big and has a wide assortment. Deli, bakery, meat dept, and grill all displayed well. Self checkout is available. Curbside pickup is available. Prime location with multiple restaurants, car dealerships, and a small shopping mall in the vicinity. Just a few blocks east of the university.

Steve the "Cheese Guy" takes such good care of me every time I drop by to pick up my charcuterie needs 😁 Today, he gave me an impromptu tasting including an array of soft cheeses, pepper jelly, and crackers! Ladies night will be more fabulous than ever. I highly encourage you to stop by the next time you are preparing for a gathering or special occasion, makes life easy!

The place for superb fun shopping. Wide varieties of products at great prices

Clean and modern supermarket. Great bakery including whole wheat loafs. Ready-to-eat area includes baked chicken and hibachi. Clean eating area.

I was there for a long time? Just taking my time looking for the things I needed. I didn't need any help. I just was taking my time and nobody bothered me. Nobody followed me and made me feel like I was a bother... I love that.

Always a nice and clean store with very friendly staff. Generally reasonable pricing and a good selection, I would recommend shopping here!

Love having Veridian there so I can do two tasks at one place.

Friendly staff always stocked shelves. And great prices

The service is almost as amazing as the Chinese food.

Nice place to shop. I love this store. Every time I visit Cedar Falls Iowa I stop here and do my shopping, we don't have Ht-Vee in Arizona.