Wells Fargo Bank

The employees are always friendly and helpful, quick to solve any problem I have. I am not sure why there are reviews stating the customer suffers when Wells Fargo makes a mistake...I have been with Wells Fargo for 5 years now and have no complaints. Believe me, they have solved various problems for me. I have nothing but gratitude for this company.

My go to bank for my needs. Tellers are nice. Sometimes you have to come in to do some in person banking. Nice shady spot for parking is easily found.

Lovely bank! Employees are very friendly and fast. In and out in no time! Recommend!

I normally love this bank especially the bankers. But ever since covid hit over a year ago, they never answer the phone, and when they finally do, Bankers always seem to be gone for the day... Imagine if cashiers at grocery stores were like this.. "Nope sorry can't get your groceries, our cashiers decided to go home early for the day.."🙄 It's 2021 people, let's get it together here..

LOBBY CLOSED. About 5 signs on front door, 3 are for covid precautions, and two are saying temporarily closed due to short staff. Urbandale branch lobby is opened though.

They would put holds on my account all of the time then get mad when you get upset and call them out for it. The customer service department is rude. They are closing my account without my approval or knowledge. They have illegal foreclosed on a friends house and already been sued for it, they clearly haven’t learned a lesson. They think they can do what ever they want it’s sad they don’t think they have to follow legal rules :( I have advised the many people I know not to bank with them and advised ok what they have done to a friend and I. They screw people over and they just don’t care. They put a hold on my paycheck deposit making my family suffer. The WORST bank I have ever been to.

This place just went downhill, the professionalism is no longer there, the tellers and bankers call you hun and want to know your personal business the atmosphere has definitely changed. Will avoid as much as possible in the future. What a shame.

This is the worst bank you can have. When they screw up the customer suffers.

NO one ever answers the phone!!!