Altoona Ace Hardware Store

What a great store! Quaint, easy to get in and out, stocked well, and staffed well!

I like the feel and ease associated with a true "hardware" store rather than a huge box store. Buy local and buy with confidence!

The first day it snowed this year my snowblower wouldn't start. They got me all fixed up the same day and back together. Well the night they brought it back to me I accidentally drove over a snow covered extension cord on the back patio that was connected to the christmas lights. A 100 foot extension cord whipped and wrapped around the auger and was so tight I couldn't get it loose. Called Ace and they got right out here picked it up, unstuck and running again in a few hours. Greatest service I've ever had. I will be doing all of my hardware and small engine service at this location.

There is something about a hometown hardware store. Going here takes me back to my days in college working at the Ace up in Ames. For those on the East end of Altoona, I highly recommend checking out Ace before driving out west. I can be to the store and back to my house with what I need in less than 10 minutes. Also, the Ace Clark and Kensington and Royal paint is some of the best i have used. In our last two houses I have used all the hot new paints, from Behr, to Pratt and Lambert, to Ben Moore, to Valspar, and for the money, I think the Ace paint is top notch.

Cashier was friendly, manager was nice enough. I went to rent a boom lift, which was simple enough. But felt that because I was young and female, the male manager was showing concern for ME renting the lift, asking if I knew how to use it, explaining things I told him I already knew, and just showed a lot of concern for me being the one renting it, UP UNTIL my MALE business partner showed up with his pickup truck to tow the lift. As soon as the manager saw him, he immediately stopped fussing and showing concern, and basically helped drop the lift on the hitch and went back inside. Im in no way accusing anyone of ANYTHING, im just saying how my experience was, and how I perceived it, because I want people, especially female, to just have a heads up, so they know what to expect. But I digress, as I said, had no problems and staff was friendly, rental process super easy! DO recommend!

Manager on duty on Saturday 02/04/2023 I want to give a personal thanks to. She was the most helpful hardware associate me and my fiance has ever had in every department we were needing things for his job last minute. If I lived in Altoona, I would enjoy working at that Ace :)

Russell went above and beyond to get the chlorine we needed for our pool. He called with updates on it. Very nice gentlemen I would recommend this location.

I appreciate having a local resource to help me with my home maintenance needs. They are very helpful, much better than a no help superstore I need to meander in to try and find what I need. They recently did a fantastic job fixing 3 of our screens

Just needed a couple of keys cut... Quick service, both keys for under $10... Both keys worked beautifully...

Love this store! Lots of variety and pleasant staff! I have purchased flowers, bird feed and houses, batteries, solar lights, paint and brushes, benches and other small items. Always very accommodating and helpful! They are a wonderful asset to the city of Altoona! I highly recommend patronage of their service!

Not annoying, friendly and helpful staff. I find it very annoyed when repeatedly get asked if I need help while I'm shopping. I think it's rude and a little disrespectful, It interrupts your thought. I normally reply "no thanks, I'm just shopping" so when I get asked the same scripted question by the same employee every 5 minutes "Can I help you find something?" Its frustrating, I know how to shop.

Staff were friendly and helpful. We got greeted by everyone that was in-store at the time. It was nice to see helpful and friendly staff. They have an array of different things in-store and we're willing to order something if they didn't have it in-store.

The owner Jim was so awesome to my Grandson recently during a trip to the store for a Spare key.

Always helpful, some of the newer staff are very off-putting following me and my young children around the store pretending to put things away or straighten things up while watching you like you're stealing. not sure who hired these young dudes but may want to train them a little better.

Awesome staff very helpful and knowledgeable

I love the friendly staff at Ace in Altoona! I can be in and out quicker than at the big box stores! I don’t have to hunt for items…. They ask what I need when I walk in the door …and then they help me find it!

Great service helping me get a LP gas tank out filled and back in my van!

Great service. Little things like window and screen repair that you wouldn't normally know where to go for. Reasonable prices and better selection than I was expecting. Great little member of the community. Please give these guys some business.

Wide variety of items. Keys made.

Overcharged me but only 40¢ so, just be aware it might happen. Otherwise pretty helpful staff. Won't copy chip/transponder keys without a chip, only with a chip.

When my item wasn't in stock, they offered to order it for me. It's nice they have employees that care about what you need. The free popcorn is nice, too.