Mid-Kansas Women's Center PA

Went in yesterday to schedule an appointment to discuss alternative contraception methods as I had been wanting to transition off of the pill. I was able to get an appointment scheduled for the next day with Dr. Annapurna! She was knowledgeable and super nice. I was even able to get the Nexplanon implant without having to schedule another appointment! All around very happy with my visit!

I see Dr Lopez and she's helped me get help when I needed to have surgery a few times. She's always smiling and takes time to listen to what I have to say, and to explain whats wrong or what she's doing. When I didn't have insurance she found the cheapest meds for whatever I needed it for, she's not in and out in 5min like some ! Never had a problem with the nurses or receptionists.

Dr. Agustin and Brianna are just amazing! Always taking time to care for their patients and Never rushing them. They always a smile and kind words! You cannot go wrong with the two of them. They will treat you with the respect and dignity every patient deserves!

Dr. Robbins is the best Dr a girl could ask for. She really cares about her patients and helps you with any problems or questions you have. I will never go anywhere else!

Clinic was really nice! The ladies up front were kind and we had a good laugh. My doctor was also very nice and easy to talk to.

Danielle is so knowledgeable and really made my experience a great one! Definitely recommend!

Dr. Dehart and his daughter are top notch doctors. The staff is pushy and can most deff. Take their bad day put on us who have to g9 in there. But i just put on a smile and wait to see my doc. Because if theres any9ne who can fix things and controls what goes on there its the doctors. Not those rude people up front.

My doctor was great, she was very personable, empathetic, and knowledgeable. She took the time to call after hours and answer questions. However, I was disappointed by their phone tree. If you need to talk to a nurse or have more urgent concerns, you have to leave a message, and nurses only return calls twice a day. After hours you're instructed to go to the ER - very frustrating if you're concerned about insurance coverage (read: not going to hit your deductible that year and will be paying out of pocket) since it might be an unnecessary expense. No one called me to follow up after a confirmed miscarriage.

Waited 45 minutes past my appointment time to be told that they could remove my birth control, but would not replace it due to insurance. The front desk noted that I was having irregular periods, but not that I wanted new birth control. I had already gone in months ago to report that current birth control was weakening and was given a prescription for the pill. the doctor made a comment that I hadn't taken the pill even though I told her that my general practitioner was trying to work out issues with my ability to take pills. I wasted two doctors appointments and two co-pays to be told that my insurance was never contacted about the option of putting in the new birth control.

This is not my first negative experience at this office. 3 years ago when I had the implant initially put in the office staff was incredibly rude to me to the point that I reported it to the admin of the office.

I love this facility and the doctors but the staff seem to be rude and short with their answers when you inconvenience them with a question. My apt was at 11 so I asked at 1110 how far behind the doctor was running so I could give my job an estimate about when I’ll be back to work, and she (younger lady on the right side ) seemed bothered by my question, she did ask the back staff and advised me “they don’t know “. She didn’t show common courtesy to at least apologize for the delay or the lack of information given to me, I thanked her for the information she provided. Not a very good look for the facility with that kind of staff and attitude, I will continue to be a pt here but I will do my best to not actually have to Physically come in if I’m going to be spoken to like I’m an inconvenience.

I wish I could give this place zero star but I can’t. This practice has no regard for patients time, doesn’t not respect their patients wishes, and fails to properly communicate. I only made two appointments here and both times I left utterly disappointed and frustrated. My first visit I was waiting to see the doctor for an hour and a half and only spoke to her for a total of 10mins. The second time the doctor practically forced me to have a well women exam without having a discussion with me confirming that I was ok with it. In addition, when the doctor (Rhea Rogers) tried to proceed with the well woman exam I told her that I was there to talk about other things she continued to go along with it until I put my foot down about what I was there to discuss. In addition, I was there for two whole hours just to be practically forced into a well women exam and to be unheard. Rhea Rogers is extremely unprofessional and I do not recommend this facility. Also, I want to bring attention to the terrible customer service of the front desk staff. Anytime I called this facility the woman who answered the phone had a terrible attitude and was exceptionally rude to me. For example, the wrong address is posted on the website so when I went to the address posted and there wasn’t a facility I called to let them know the situation and instead of being met with grace the lady on the phone was extremely rude.After my first visit I was hesitant to make another appointment due to the disrespect I was met with.

If I could give a zero I would. I’ve been coming to Mid-Kansas Women’s Center for years. I moved away for a little while and when I came back, everything was different. At first Danielle seemed great, was really informative and proactive, it seemed like she really cared about me as an individual. After I agreed to start their “natural program” I stopped receiving that care. I never heard back about important matters from her OR the new Natural Doctor, could never get anyone to answer the phone at the front desks and was completely disrespected by her nurse — who asked if I hadn’t heard back during a time that they told me to stop taking all of my meds for only a few days, but I hadn’t heard back for more than two weeks, which is very dangerous for me, was because I owed them money…. I did not and could not believe she seriously asked me that..
I’ve been experiencing severe pain in my abdomen along with other symptoms, so I scheduled to be seen. When arriving for my appointment I was checked in like normal, then after 10 minutes was called back up and told “we have to cancel your appointment today”. I’m obviously shocked and confused. They go on to tell me it’s because I need a referral to be seen. Again, I come in often and have NEVER had to have a referral. The woman at the front desk said she couldn’t tell me why I needed one. I live 45 minutes from this office.. Why wasn’t this checked on and told to me prior to my appointment??
So I leave, flabbergasted, and call my insurance. Shocker, I DO NOT NEED A REFERRAL TO BE SEEN HERE. They literally filed a claim just two months ago and we’re paid by my insurance. So my insurance tries to call them while I’m still on the phone and for 30 minutes no one answers. I told her to just hang up, no need to waste her time. Absolutely unacceptable, all of it. We seek out doctors to HELP US, not make our situations harder.
I have had nothing but issues with this office for months and will not be returning. Do yourselves a favor and go elsewhere.

I would not recommend this place for care during pregnancy. At first my prenatal appointments would repeatedly get cancelled at the last minute which I tried to be understanding of since it is a busy office. When I was supposed to go see Dr. Rogers for OB appointments she would always be away at a conference or running behind so I would have to see one of their nurse practicioners.
I was supposed to have an appointment after my anatomy scan which was cancelled so they just never went over it with me and no one would respond to my phone calls asking about it. They also would do bloodwork and never call me to get the results and they waited over a month to inform me there was something off.
I was then referred to an MFM and spent thousands of dollars on extra scans which I later found out were not necessary. Whenever I would ask Dr. Rogers or the nurses why I was getting all of these extra scans they would either brush me off or I was berated for questioning their advice. I was told I was ignorant and ungrateful for asking for a second opinion or for them to look at my chart. Jennifer James the nurse practitioner really overstepped when I mentioned that I wanted a second opinion. She insulted me and my husband and gave me inaccurate medical advice. She basically threatened me and told me that if I didn't want to get ultrasounds twice a week at the MFM they would force me to do them at their office. I was also told that something horrible could happen to my baby if I didn't which was not true.
I ended up finding a new provider in my third trimester because I did not trust them to care for me and my child. I was shocked by how differently I was treated by my new OB who simply took the time to look at my records and answer my questions. I no longer feel scared to voice my concerns or coerced into paying for unnecessary medical testing. I never needed to be seen by an MFM and me and my baby are perfectly healthy. I wish I had done more research and found an office that truly cares about their patients.

I loved the option of using a midwife and still birthing in a hospital. Unfortunately that option was taken away from me and they weren’t even going to let me know. The midwives are no longer allowed to see OB patients or deliver babies. I went in for my appointment today and the nurse says “Dr. Anna will be in to see you shortly.” I said “Who is Dr. Anna? I’m here to see Stacey.” They moved my appointment to a different person without telling me. So at 26 weeks pregnant I have to decide if I want to continue to stay at this office or transfer care.

This office (the OB’S not the midwives) also referred me to a Marternal Fetal Medicine Specialist without telling me, so cue a major freak out on my part until I was able to talk to my midwife and find out what’s going on.

Also, they make you pay your entire OOP to them without even considering that you may have other appointments and costs that go towards your insurance.

After first appointment, I called and left three messages requesting Danielle to call me back. I called again this afternoon and was on hold for 30 minutes. No one ever picked up the line. I am disgusted with their extremely low level care of their patients. I would not recommend that anyone seek care here! I would give them a 0 star rating if it were available.

After making us wait for nearly 3 hours, without any warning there would be a delay, the nurse (J) suggested we take additional genetic testing after we told her we had already done genetic testing on the embryo. We asked her how much it would cost if it was not covered by insurance, and she said a few hundred dollars. They billed us $5000!!!

In addition to that, they mixed up my wife’s lab work with someone else’s, called her saying she had some maternal disease she does not have which sent her into a panic, only for us to have to dig in later and find out it was a mixup.

Terrible experience.