Pep Boys

I received exceptional service from Geno. An hour to closing he was rapping up for the day and no room to add another job. He went beyond the call of duty and accommodated me in my moment of need. This is a holiday and at the last hour. I could believe his dedication to customer service but most importantly his compassion to my need. I am from Northern New Jersey and would have sleep the night in my car. I an extremely grateful for Geno to be the service person on duty. He totally deserves 5 stars plus. Thank Geno, keep up the outstanding attention toward customer service and satisfaction.

Excellent service. Booked appointment online for a new set of tires and alignment. They were ready for us when we arrived and got us all checked in and took the car in as we were leaving. They sent a report along as they progressed and had the car ready very quickly. Great experience and very professional!

These guys are the best!! Any time I need something done on my truck, Pep Boys on Rt 37 are my go-to point of contact. Geno and Josh are the best, very knowledgable and always get the job done in a quick, yet effective manner!! 11/10 service

If you need your car serviced, Pep Boys is the place to go!!! Geno was able to beat the price of other quotes I received for brake pads and rotors. I was in a bind with being able to get them done at an affordable price, and before I went to work tomorrow, and he got me in right away today. Thank goodness he did because it started snowing today! Geno and Tony were kind, empathetic, and understanding of my situation. I couldn’t have asked for a better experience and better service! My son and I were able to wait while my car was serviced and had a nice table and chairs to sit at to play games while we waited. Thank you to all of the mechanics and managers at Pep Boys for helping this single mom have a safe car to drive in! Thank you, Geno!

Fantastic service and customer support. Tony and his team were able to take me in same day and completely made my car feel like brand new. I’m very satisfied and feel very comfortable coming back to Tony and his team in the future for any and all of my cars needs.

Kevin Singh and the whole team at this Pep Boys are excellent. The manager Kevin went above and beyond to help us with getting our vehicle fixed. I have been a Pep Boys customer for 20+ years and will only shop there when our vehicles need tires or other work done because I know that the company is trustworthy, honest, professional and fair. Thank you so much.

Cliff and Tony at the front desk are friendly professional and most importantly trust worthy! The quotes and pricing are more than fair and transparent with no hidden costs. Technicians Colin and Jose took care of my car with exceptional attention to detail. (tires, brakes, alignment, oil change, air filter) PepBoys in Toms River, for the second time in two months, has provided me with Top quality service! I will be using them for all of my car service needs and I highly recommend that you do as well. 5 Stars

Cliffy is amazing. He does great work on my car. He is always finding a time that works the best for me and makes sure my car is great condition before leaving. I highly suggest using him if you need any future car services.

Kevin and Geno make the experience wonderful with their cheery and professional attitudes. The service was excellent and the shop staff is very friendly and informative.

True pros and should empathy to me and my car. They even helped out w some coupons and offered financing options. Found a new shop for my mustang. Ask for Marlon. Good clean work

This store takes care of me, and my friends. Highly recommend this place if you need an oil change, or even much more. Place is under new management and lots of new friendly faces. Such as Kevin. Kevin is not only a great service advisor, but has lots of firsthand knowledge about cars since he was a Technician.

I had an absolutely 10 star experience today with three very dedicated customer service we can make and pep boys stuff. Craig was very informative extremely nice helped me try to figure out how to pay with my card and save me from a panic attack LOL and Marlin and Kevin as well were amazing everybody here is nice and they get you in they do a great job everything's warrantied who could ask for anything more!

Great shop Geno helped out tremendously went above and beyond standard deserves a immediate bonus as soon as possible and now apart of the pepboys family

We’ve been taking our cars to the Toms River NJ PepBoys for all our regular service and repairs for at least 3 years. We’ve had brake, AC, oil and other maintenance done. They’ve always been trustworthy to deal with, do good work, fair on pricing, and they’ve even stuck to their estimate when the repair ended up costing them more money. My wife and I always mention our PepBoys when we talk about our auto repair work. I will always recommend them to anyone in the area.

They did kind of take their time ,but overall,friendly and informative service. Job was done correctly. Although I felt they took a little longer than they should have,5 star rating.

Great service. I used to use Mavis for tires as they are 5 minutes away from my house but the service is horrible. This particular Pep Boys is about a half hour from my house but it is well worth the ride.

Amazing place to get my car serviced . Been going to this location for years now . Staff is very friendly , especially the manager Cliff . He helped me and explained everything I need to do to have my car up to date and running perfect . A++++ to cliff and his team .. Highly recommend this location .

“This pepboys location is trustworthy good business”

SERVICE - If you are looking for a mechanic or plan to go to a pepboys this location is where you should go. It is very hard to find trustworthy mechanics that are not trying to rip you off. The managers here are HONEST TRUSTWORTHY people actually looking out for you. Multiple occasions they had an opportunity to take advantage of me and chose not to and did right by me. This is rare in mechanics and you can’t put a price on it.

PRICE - No mechanic is cheap but I did extensive price checking. For tires pepboys is a significant amount cheaper in most cases. For alignments and brakes they are around the same as the competitors slightly cheaper than some but they offer LIFETIME WARRANTIES for alignments and brake pads.
Hard to put a price on trust

For scheduling, most times I call they are able to fit me in the same day or the next day.
They are very flexible and accommodating on scheduling

Geno, the service manager at pep boys of toms river nj is a man of his word and very helpful with getting me the right set of tires to fit my driving needs and budget. Highly recommended shop to get a set of tires,don't look anywhere else!!

Excellent service and professionalism, Josh took me right in and made a challenging situation much more presentable