Flanner Buchanan - Washington Park East Funeral and Cremation

Jan and her team have handled both of my parents funerals over the past 3 years, my Mom's most recently. They were tremendously sincere and empathetic to my family's needs. I really like the fact you can have a catered meal after the service. That was a perfect way to re-connect with family and friends after the stress leading up to her death. Funeral Directors are some of the hardest working people I know. Especially being on call 24/7 every day of the year. They certainly aren't appreciated for doing a job very few would want. I definitely appreciate all your team did for our family over the past few years.

My mother recently passed away and the arrangements were handled by Doug Fry of Flanner Buchanan. Words cannot express how much we appreciated all that he did for us. He listened to us carefully, walked us through the process of planning the funeral, took care of every detail and created a touching slideshow which featured eagles, one of Mom's favorite birds. I highly recommend Doug Fry and Flanner Buchanan.

Caitlin and Doug and the team at Flanner Buchanan were extremely helpful while being super sensitive of of my feelings and needs. I’ve been to several cemeteries and mausoleums and this is by far the most beautiful.

The Witter family laid our mother to rest here and we cannot thank Zoe enough for her kindness and patience. She was so helpful and spent an entire day with us answering every question and concern we had. She offered comfort to us when we needed it the most and was very respectful to the family and our mother. She was there from the beginning to the absolute end making sure everything was done professionally and respectfully. On behalf of the family, thank you Zoe. You made one of the hardest days in our lives more tolerable.

As a church pastor I experienced many funeral homes. Flanner Buchanan at Washington Park East has exceptional employees who work hard to make this most difficult time a difficult time in a person's life easier easier. I was able to work with one of their directors, Alicia and she did an exceptional job with both compassion and professionalism.

Was excellent having Flanner
& Buchanan handling the funeral and service of our loved one

I have been employed with the Buchanan group for nearly four years now. I can't say enough good things about the company and all of our facilities. My colleagues are more like friends and family.I highly recommend our team for any of your needs; including gatherings such as weddings /anniversaries or other special occasions/events.

After a little hiccup, all went well. Very happy with how everything turned out for my Mom. Jan and Michael were wonderful. Pastor John Dunaway gave a wonderful eulogy. They all were so caring.

My husband's funeral could not have been more perfect. Everyone was so kind, patient and helpful.

The staff here were very helpful. And they helped my family with everything.

My Family Is Here Thank You All

Very helpful and caring.

Our son and daughter-in-law were married here at the Community Life Center and our entire family found it to be a reasonably priced yet beautiful environment. With a pleasant outdoor courtyard and indoor dining hall with dance floor it served as a great combination location for all aspects of the event. From married to buried they appear to do it all with beauty and style.

Doug Fry was extremely kind and helpful.

The worst place every to put your loved one. Staff does not care about anything.. Heartless.. my mother has been there over a year still no grass.. headstone sunk in ground.. finally fix that after several months. We paid extra for special casing to allow water to not settle, Ground crew broke her flower holder still waiting on it to be fixed. No one communicates with you. Horrible wish we could move her.. looking into filing lawsuit. Update April 3rd is the 2nd year my Mother has passed. This picture is from a week ago AFTER they so called planted grass and fixed the sinking headstone.I am now looking for a lawyer. UPDATE: it’s been two years and as you can see with new pictures STILL no grass.. We celebrated my mom birthday and her site still look bad, but I made the best of it… It’s Sad