Rent a Car AUTATLANTIS - Ponta Delgada Airport São Miguel

Brilliant service, from leaving our flight we were on the road in 20 mins. Previous reviews say that the company take money, they don't, they pre authorise 700 euro. When we handed the car in it went on my card within seconds.

Also the complaints about fuel are false, fill it up before you go back and it'll be fine.

Highly recommended at a great price point.

Great experience! The counter is right in front of you when you pass the arrival gate. People were friendly professional and the car was in great shape. If you rent cars on another island with them they wind charge you the deposit twice.

Excellent experience end to end. Checkin and checkout was very efficient. Car was actually larger than expected (Toyota Aygo X) and despite some nicks and minor dents was in great condition and impeccably clean. Would not hesitate to rent here again.

Excellent experience. Arrived over 7 hours early unexpectedly and they were more than nice and accommodating. Got an almost brand new car. Both the main office in the airport and the check out team in the lot were exceptional. Far better experience than my Hertz rental in Terceira.

Everything was perfect! Very cheap, with the car was everything perfect, modern car and very friendly employees. Short waitingtime. We lost the key of the car, we called Autatlantis and they came in 20 minutes and brought us a second key. Top Service! Highly recommended!

Rented a Kia Rio for a week through Rentalcars app.
All went well, quick pickup, fair pre-survey, car was fine, bigger than expected, no problems during the rent.
Return went smooth, got the deposit back right after leaving the office, staff was very friendly and helpful.

Had a great experience with a 10 day rental from Autatlantis for our trip to Sao Miguel. I booked through Discovercars and initially was second guessing based on the reviews that I might end up in some annoying nickel and dime / fake damage situation, however our experience ended up being flawless.

We flew into PDL airport and the counter was right outside the arrivals area. Within 10 minutes, we were given a rental folio and walked a short distance to P5 parking area, the closest lot to the airport exit. Someone showed us the car and we did a 360 view to observe any existing damages. I highly recommend in any rental situation you take a slow and steady video of the entire exterior of the car at this point to document the condition for yourself to ensure you’re not liable for existing nicks and scatches. We got a like-new Citroen C3 5-door hatchback which fit a massive checked bag, carry on, and two duffel bags in the trunk (we booked “Opel Corsa or similar” online). The rental was for 2 people.

While it was a less powerful car than we’re used to, we were able to explore nearly all of Sao Miguel with it during our trip with ease. It also was very nimble parking and driving on the more narrow streets in some neighborhoods on the island, including some of our Airbnbs. The only thing to note is you’ll likely be driving in first gear on steep hills since it’s a less powerful car.

Upon returning the car to the same parking lot, I braced to need to whip out my video to prove we didn’t damage the vehicle, but was pleasantly surprised that we had no additional charges and the 700 EUR temporary hold was lifted from our card. We were finished with the return and inside the airport within 5-10 minutes of getting out of the car. We had stopped to get gas about 3 miles from the airport, which was close enough to count as us returning it “full”, per the agreement.

I would recommend Autatlantis and we’ll use them again next time we’re visiting the island.

I rented a car with Autatlantis in São Miguel airport (previously booked online). The pick up (late in the evening) and the drop off were incredibly smooth, both processes took no more than 10 minutes each.
We got a recent car, very clean, that took us without any problem to the different places we wanted to visit (some of them with difficult accesses).
Autatlantis staff were friendly and polite.

We rented a car for 7 days. Due an error on my side the flight arrived later than I had communicated at first. I called them on our arrival day when I found out and it was no issue at all. In the end our plane was delayed too so we arrived well after 0000 but all worked out.
All marks of the car were checked on the paper together with us. It was very thorough. I made a few pictures too. Anyway, after bringing it back they checked the gas and everything else and all was good and the deposit was unblocked.

(booked through a 3rd party)
Great experience. Pickup took some time (online check-in whould be great), but was OK. Car was fine (few small dents that where marked on paper) and was exactly what we expected. Returning the car was so fine. It was poring rain and they even offered an umbrella :)

Autatlantis rental went perfectly. Booking online was simple. Once we arrived in the arrivals terminal, the booth to check in was right by the exit. The parking lot to pick up the car was also right outside the exit. They did a quick inspection of the car to note damages, and pointed out that we had a full tank of gas. Once we dropped the car off, they did another quick inspection and checked gas as well. The entire process took 5 minutes from start to finish. Would recommend Autatlantis to anyone traveling around Sao Miguel.

I have just returned the car after renting it for 1.5 week. I'm very pleased with their services and wanted to say that I don't recognise myself in the negative reviews from below at all!

The car was perfectly fine (in the beginning I wasnt sure if the smallest car would be okay to drive around the island, but it's definitely fine, no problems at all!). Both the people on pickup (City center) and return (Airport) were very kind and helpful.

Rented a car here for a full week. Got a brand new Toyota Yaris Cross Hybrid. Great car, great experience. No issues whatsoever.

We had a bad experience with another car company on Pico Island and were very satisfied with Autatlantis here on São Miguel. Pick up and return of the car at the airport went trouble-free and very quick. The credit card gets unblocked immediately after returning the car. The staff was friendly and we we're happy with the car. A smart fortwo that managed to climb the very steep roads on the island.

The Team from Autatlantis was super helpful upfront. I was booking pickup at the wrong branch office by mistake. The team made me aware of this and with a hands-on Whatsapp Chat, a very friendly team member "repaired" my booking at no extra cost. Also pickup at the airport counter (shared with 2 other car rental companies) is organised professionally and goes quickly. Drop off took me 5mins at 10a.m. in high season. Fleet was almost new in summer 2022.

Highly recommend. Fast pick up, fast drop in. Nice and friendly English-speaking personnel, good price, nice car

I admit that after reading some bad reviews I feel a little nervous but actually my experience with Autatlantis was great. I don’t have any problems about check in and return, they are both quick and clear, the car is in a great condition, and the price was fair.

Very nice, friendly and helpful rental station. The counter still had open after 24 o clock because of our delayed flight. Thank you!

Good car, quick service and even quicker and super easy car return.

Perfect company. Good service and rates.