Prime Azores Rent a Car

Booked the car via a German Third Party Website (check24) and naturally was hesitant what to expect.

The experience was great.

- Station is not directly at the airport, but its a short 8 minute drive and they pick you up complimentary
- Quick processing, easy paperwork
- Normally there is a deposit requirement but they waived that for us and we got a great car (see picture)
- There are not many "automatic car" options on the island and this was definitely the top value for money in this range of cars (eventhough I am pretty sure we got an upgrade)
- Communication throughout was lovely
- Car was clean, new (5k kilometers) and drove very well

Well done Prime Azores Car Rental!

Ps.: They kindly asked if we review at the end of our 7 day rental, but never pushed and they never mentioned that the car was upgraded (It just felt like a class bigger than we booked). So I genuinely want to honor this great experience

Their prices were drastically cheaper than the other ones we called. They are very nice and honest.

If you need to go to the airport, they will let you drop your car and then give you a ride to the airport. So you don't need to pay the airport taxes which are added to the car rentals normally.

My husband and I just rented a car from Prime at Sao Miguel. I have to say that the staff, the car and our overall experience was exceptional. I was a bit hesitant at first as it is off terminal and personally I always choose a car in terminal but they made it completely effortless. Ine even gave us her personal cell to contact her in case we needed her and when we did contact her for an airport drop off she responded immediately. The young man who dropped us off at the airport was also very courteous. Great customer service and trustworthy staff. Thank you!!

I couldn't recommend this company highly enough.
Great communication from friendly professional staff.
I received a fixed price for my 7 day car hire. No hidden charges
no add ons. No extra special insurance. What you get quoted is
what you pay.
Thomas supplied me with a car as good as new with only a few hundred miles on it.
Thomas
Is a credit to your company he dropped the car off at my accommodation and dropped me back there when i returned the car. Thomas was able to offer local information on thing to do and places to go that was much appreciated.
Thank you
Billy Stevenson

Amazing experience! Super friendly staff, fast service and answers to every single question we asked from day 1 to our last day in Sao Miguel island.
Ines the name of the lady who picked up our family from the airport when we arrived was very friendly, giving us information about the island and reference for place to eat and entertain.
Once we arrived at the car rental main office we were warm welcomed from the owner of the place. He offered so many things and he was playing and joking around with the kids while we finished all the paper work and get the keys for vehicle.
Today we returned the vehicle and another friendly young person drove us back to the airport. ( Just to mention,the Owner came today again to thank us for using their services and to wish us all the best!)
We never experience before such a great customer service from any other car rental agencies.
Strongly recommend!!!

We pre-booked this car rental from Canada, sent in our flight details, and Tomas was there with a sign upon our arrival (even though our flight was delayed)! He was extremely friendly, and informed us about so many helpful tips about the island. The entire process was stress-free, with absolutely no surprises. The car we rented was brand new, with only 160km! I really appreciated the all inclusive round trip to and from the airport. 5 star company and 5 star service.

I highly recommend using this company! They were so kind & were there for any questions I had. Don’t worry if you don’t have cell service, they have a WhatsApp line for any questions. They even drove me to the airport when I dropped off my car.

The cars were so nice and new, and they have plenty of automatics for Americans. They worked great all over the island.

10/10 for customer service & the cars!

A newer company to Sao Miguel, I was very impressed with the personalized service! Alrx was so personable and provided help whenever needed. I would recommend to anybody looking for a rental car service here!

Incredible experience with Prime Azores Rent a Car. The staff were very friendly and helpful throughout our entire trip and rental car experience was seamless from airport pick up to drop off. Highly recommended and we will use them again when we return to the Azores!

Very good experience, valuable price and good friendly feelings from company. Highly recommend.

Incredible service, kind, and more importantly human. We will only rent from prime Azores moving forward

Price, service, kindness – everything was perfect.

La atención desde el principio fue perfecta, Luciano y Tomás fueron súper atentos. Recomendamos alquilar directamente con ellos, son muy agradables, atentos y totalmente de fiar. Nos dieron el coche en perfectas condiciones y con el depósito lleno, lo cual se pedía que fuese igual cuando lo devolviésemos. Después de devolver el coche nos acercaron hasta la ciudad sin pedírselo. El trato y los servicios en todo momento un 10/10. Además el precio nos pareció realmente barato. Si volvemos repetiremos con ellos seguro.

Sin duda todo un acierto el haber cogido el coche aquí
Lo recomendamos mucho
No solo por precio que estaba muy bien tbien por su amabilidad tan grande, su puntualidad tanto al traer el coche como al devolverlo
Un trato único por parte de Tomás
En todo momento atento a nosotros si le preguntábamos algo (sin ser pesados)
Nos dijo varios sitios donde ir que no eran concurridos y allá que fuimos y mil gracias por.los consejos
Todo aquel que venga le voy a recomendar sin dudarlo
Además no iba el datáfono y confiaron en nosotros. Mil gracias
Desde luego si vuelvo no dudaremos en contactar nuevamente con ellos

Nos daba miedo alquilar con esta empresa porque es nueva y tenía pocas reseñas,pero ha resultado ser una compañía excelente en nuestro viaje de diez días a San Miguel. El coche genial ,el traslado al aeropuerto muy fácil, y la comunicación muy fluida. Lo recomiendo mucho y agradezco a Inés, Tomás y el resto del personal.

È iniziato con un piccolo intoppo ,in fase di prelievo,all'uscita dell'Aeroporto .
Poi che dire...
Hanno avuto un occhio di riguardo in maniera eccelsa.
Tomas, è un ragazzo di una gentilezza estrema. competente,ottima comunicazione e tanti consigli per vivere i giorni sull'isola al meglio..
Il proprietario ci ha accolti in sede con classe , professionalità e signorilità..
Per farsi perdonare del piccolo inconveniente ha applicato uno sconto sul noleggio..
Felici di condividere la nostra esperienza e sicuramente, se torneremo alle Azzorre, ci affideremo nuovamente a loro.

Excelente serviço prestado pela empresa mais propriamente na pessoa da Sra.Elisabete , atenciosa, prestável e muito simpática. Sem dúvida que recomendo a empresa/serviço . Muito obrigado por tudo .

Super obsługa. Otrzymaliśmy samochód o wyższym standardzie niż zarezerwowany online.

Es war alles perfekt.Vermieter erwartete uns am Flughafen,obwohl wir noch 1 Stunde am Lost und Foundschalter warten mussten, weil 1 Gepäckstücke fehlte.Das Auto war fast neu und in sehr gutem Zustand.Das nächste mal wähle ich ein kleineres Modell.Hatte einen Fiat Tipo Kombi.Wird eng in den Dorfstrassen.Transfer vom Flughafen zur Firma ging schnell.Verleiher hat keinen Schalter am Flughafen.Vermieter sehr empfehlenswert.

Merci à Tomas pour la location de la voiture et l'aller retour à l'aéroport. Tout était parfait!