Het Zwarte Fietsenplan - Fietsenwinkel en Fietsenmaker op het Leidseplein in Amsterdam

Bought a new bike here. Great and kind service, faster delivery than expected and all my concerns answered/adressed. Also got my bike for better price than other places I checked. Will come back!

Really nice person who helped me fix my bike and it didn’t cost anything even if he took the time needed to repair it. Thank you and bonjour de Belgique :)

Great customer service and fantastic help in the stores.

I like these people! They are always clear about what you can expect: an itemized list of the repairs they do, a maximum price (and it's usually less), they send you an sms when your bike is ready and .... they know their stuff. And they're nice!

I am shopping for an e-bike and have been to several shops all over Amsterdam with mixed results. I am so happy I found this shop as the staff here are so knowledgeable and patient. They have answered SO many questions I told them they should teach a class. ;) They all speak excellent English. It does help that they have a large staff so there is always someone to help. Thank you Abel, Dyn, Ramez and Kryn (I hope I spelled the names right!).

Excellent work, as always :) I had an accident with my bike and I wasn't able to get the steering wheel straight with many other little issues, and they fixed them all. It's like having a new bike

Popped in to ask about an alteration to my touring bike. Even though it wasn't something they did I was directed to a shop that specialised in what I needed. Much better than other shops where I was just palmed off.

Fast, professional and a good price repair my bike! Thank you so much. Friendly and english speaking staff was simply the best..!

Rames fixed my chain immediately! Super efficient and kind. Thanks!

Very fast service, bike is completely fixed within 24 hours, and the price I paid was very fair.

Popped in to ask to borrow an Allen key for my bike and the man at the counter very kindly helped us fix our problem free of charge 😍 thank you!!

always TOP service.

Very helpful mechanic who fixed my bike very quickly

They changed staff recently I believe, but I received an excellent service by the highly skilled staff that works there.

Michael is the guy you want to talk to to customise your bike!

Great shop with an excellent service.

Good help and nice conversation

Wonderful service, really nice place.
Thank you :)

Great place

Nieuwe fiets gekocht. Werd direct rijklaar gemaakt. Kreeg als lid korting plus gratis controle na drie maanden. Rekening werd geprint en naar mijn e-mailadres gestuurd. Vriendelijke en deskundige verkoper.