FamilyMart Alma

appreciate to a staff name KC Liew, I left my 2 phone after payment and go home, Liew keep my phone when I realize and come back. Tq so much KC Liew

Good attitude of the worker

fast service.nice staff.very clean

I like ice cream

Nice place..very clean also

Yay

Service laju dan staff pun jenis mesra 😇 Keep it up 👍🏻

i aint know there was a staircase connecting the upper floor bruh

Don’t try any of their dessert like pudding or cheese cake. Everything here is overpriced, tiny portion, and not impressing at all.
Also, they are always understaffed, 2-3 staffs need to do everything for the whole store.
One time, i just wanted to order a sofuto, but i had to wait that one single staff to cook noodles, pick oden, make coffee, microwave sausages, do cashier, then only make the sofuto for me.

Service was the usual, 1 cashier only. I seriously think the company should hire more people instead of burdening the employees.

Too many customers with only 1 counter, usually long queue.

Overall (2/5): A cold, hard, expensive stare into what has become of SEA's 'food capital'.

Food (2/5): What is oden? I mean, really...what is it? You think that's meat? Sinew at best... I cannot understand why people will queue for someone to dredge these mystery shapes out of a soup tank. It looks and smells like a dog fell in a blender.
I tried one of their 'corn dogs' when they opened: tasteless dough with rice crispies and mayonnaise. I've also had a fried chicken 'piece' and some kind of chocolate sandwich. A truly awful experience.
Their best selling item seems to be the matcha ice cream. I understand that it's very cheap and totally instagrammable but really?
If you want hot snacks, consider supporting one of Alma's local restaurants.
They gain a point for having a decent range of crisps and sweets.

Price (3/5): Most items, from Twisties to Haribo, seem to carry a slight premium. Others, like eggs, carry a huge premium.

Service (3/5): Usually very slow. But this is not really the staff's fault - the problem is the customers. The oden/hot food counter is so popular that this has basically become a mini fast-food restaurant. There are often queues and delays because someone is peering into the soup and deciding what chunks of gristle they want. Even so, there needs to be a better flow here for people stopping by.

Atmosphere (2/5): I don't understand why people come here with their families, on dates, to hang out...

A word about air-con. '16' is not the power setting, it's the target temperature. When you set 16, the aircon will blow until it reaches 16 degrees - winter. This shop gets so cold that I have seen (1) staff mopping condensation off the outside windows (2) staff leaving the doors open to warm the shop up (3) Staff in tropical country wearing jumpers. I mean...! No wonder we have global warming when you max out the air con then open the door! Its irresponsible! Just set it at about 22.

No. visits: 5+