My Scarf Shop

I bought a gift for my fiancé and she loved it, the quality was superb

I love my scarf and it came nicely wrapped in tissue paper

Products just arrived. Placed a £40 order 5 October 2019 and money taken from my credit card immediately. Products had not arrived, so tried to log in on 8 October but said I was unknown, even though money taken and products I had chosen were listed. Sent detailed email 9 October, but no reply. Tried to log into site 10 October and site not available. Now being patient before making credit card claim

EDIT 17 OCTOBER - The scarves have just arrived and are very nice and in good condition. I'm guessing it's a part time (hence no customer service) 1/2 man operation with an attractive website but just can't cope with demand or are awaiting deliveries from Asia and are short of cash, so take money immediately, even though they can't meet their stated despatch time. Good products, but they are not helping themselves.

Ordered two scarves from them. They haven't processed anything it's almost two weeks and they are apparently still processing the order. I'm starting to think I've been scammed. I tried to ring them, more than 3 times now and noone answers the phone. To everyone out there who reads this, DONT EVER buy from them!! Consider yourself warned.
Pam

Do not deal with this so called company, they are not at the address stated.
They do not respond to e mails, website enquiries or answer the so called 24 hour phone line. I have not received the goods I ordered. As there is no way of contacting them they are leaving me with no alternative to work with trading standards to start legal proceedings for the refund of the money they have taken.

It doesn't look like i'm the only person who has fallen foul of this scam, but if you are looking to purchase an item from this excuse of a company, for goodness sake, find a similar alternative elsewhere and AVOID !! these charlatans.
I placed an online order and received nothing, other than a confirmation email, don't even bother wasting your time trying to contact them further, as you will get nowhere, have now taken the first steps via trading standards to report this and will go on from there, a LAZY, DECEITFUL, DESPICABLE piece of trash, that are conning people out of there money and providing no products.

Update,

Following this review, i actually received my order, it came without any email notification, it just arrived. however, 3 of the 13 items were missing from it, with nothing on the printed order form enclosed stating this.
I may have been lucky to receive anything !!!! unlike some people on facebook, but this is still a very very shoddy service and would still reiterate my comments to avoid..