Karan Store

The Hermès packageless returns process is really easy but I managed to mix up my returns labels so didn’t know which went on which package. The staff were really patient and helpful and told me what to do to fix things. Easy!

its really nice shop and they very helpful i do not know why people why they complain because people sometimes rude with her eswell and stil people complain about her but knoe one knows what happen she follow her rules but ya she is really good people

What a convenience store! They have everything and it's the tidiest shop I have ever been to, you can tell how loved this shop is. I sent a Hermes return to Amazon, bought some balloons and a scratch card!

Friendly and helpful owners

So easy to scan and print a label to return items.
Great store!

Terrible shop, unclean and smelly. Forced to use for a lot of parcel drop offs and pick ups however there is the most awful woman there who is extremely unhelpful and just says the system is down. Avoid if possible.

Awful shop. Rude staff who aren't helpful with anything and just want your money. They don't care about anyone because they know people are forced to use them as a local business.

Dirty shop, damaged and out of date goods and a Hermes pickup point that doesnt work 70% of the time and they refuse to do things like type in reference numbers making you have to go elsewhere.

Avoid if you possibly can. Zero stars would be too good for this place.

It is quite staggering how rude these people are. The older gentleman aside, the place is awful. The woman and younger man have zero social or customer service skills. Never going back.

There is apparently rats in here and the women is really rude in there but the man is really nice I would not go here I would go to the hersham superstore across the road

Would be 0 stars if that were possible. The must unhelpful and RUDE woman I've ever had the misfortune to encounter in any shop anywhere. Saw her attitude a couple of times in the past directed at others, and you never know the whole story. But it was my turn today, for no reason. When I turned around and left in disgust without doing what I went in for, she threw something at me! Fortunately her aim was poor. AVOID AT ALL COSTS.

The shop floor is filthy, rude staff, and has a rather strong smell. I’m surprised it’s still there.

The woman who works in this shop is very unhelpful and rude for no apparent reason. In future I will support other local businesses who value their customers and treat others in a respectful way.

My daughter took a £5 note and was given an old £1 coin in her change. I know my child doesn't keep other cash. The woman checked the money before giving her change so was aware a child would not dispute not going anywhere near that shop again.

Rang up the shop to see if that was the parcel collection shop and rude woman on the phone said “ I’m busy u come here” and put the phone down … would never go there even in desperate measures

Terrible shop!!! No friendly attitude to the customer. Couldn't send myHyrmes parcel as the cashier wasn't able to scan the parcel. No apologies at all 👎

Worst place ever! Very rude and worst customer service so do not go there

Very rude people. Do not recommend.

DISGUSTING, ALMOST EVERYTHING THEY ARE SELLING IS OUT OF DATE. DO NOT BUY FROM THEM VERY RUDE LADY. HEALTH AND SAFETY NEED TO SHUT THEM DOWN.