New Luxmi store

very nice has a lot of thing I need I go there everyday lovely staff

The staff are so sweet and treat me kindly, anytime I go in there. I always leave satisfied.

Great place for DPD drop offs late in the evening.

great vibes great staff great everything

Sells good products, better than competitors in the surrounding area.

This is the WORST shop ever!!! NEVER USE IT! The most misogynistic owner EVER!!!

1st of all - they lost my parcel which is clearly due to the fact they are just left in an open area for anyone to steal. When I asked the guy about the security of the parcels he said If I want them to be secure I should get it sent to my house. Goes against the whole point of the service.

Most important of all, I have never been treated so rudely in my entire life. It was very clear he has no respect for women as when my partner walked in he was treated incredibly different. AVOID this shop at all cost!!

If I could give it a 0 star review I would.

Unbelievably poor DPD service. The parcel was delivered to this shop (the courier did not even attempt to deliver to my address) and when I went, they did not have my parcel. I suspect the reason is that this is how they store the parcels, completely in the open with no security, for anyone to take. I’d advise you do all you can to avoid your parcel ending up here. The staff are also very rude and unhelpful.

Twice I have used the New Luxmi store to collect a parcel and twice I have received an appalling service. The lady in the store seems to have an incredibly bad attitude and was extremely rude to me.
Larger parcels are left on the shop floor, which seems to be an invitation for the contents to be damaged or even stolen.
The lady herself carries out the task of confirming that you are the owner of the parcel in quite an erratic fashion.
My own parcel appeared to be lost at first and when found, having produced my driving licence and dpd details, she initially refused to give me my parcel.
I produced further proof of my business credentials, which were also printed on the label and she still protested and became quite unpleasant.

I would strongly suggest one avoids having your parcel delivered here.
The shop seems well stocked and clean otherwise and perhaps selling groceries alone is what they should stick to.

this shop is a joke regarding parcels!! the lady who is rude, will not accept parcels...... in this case a chair?? as it is to big?? DPD need to be embarrassed to connect such a big company with such a unprofessional shop!!!