O2 Shop Ashford

Was served today by Megan who worked so hard to sort a problem out with my mobile, she was friendly, professional and extremely patient, was lovely being able to speak face to face with someone, excellent service, very much appreciated.

I had a question regarding the switchover from Virgin mobile.
I found the answer useful.
Just got to wait until I get my statement to find out for definite.

Very friendly and happy staff!
Very knowledgeable not just about all things o2 but issues with devices too.

Just had my last Guru appointment with the wonderful Kallon Heynes. What a fantastic, professional, warm & approachable man. So devastated to hear about his redundancy. 02 are losing such a wonderful & loyal staff member. I and many of my colleagues, friends and family are so sorry he is leaving. We have always returned to 02 time & time again to seek Kallon's help, or to upgrade etc. We wish him the very best in his new venture. He will be so so so missed.
Thank you Kallon for 8 years of excellent customer service. NOTHING is ever too much trouble. I personally have really trusted, appreciated & valued your help so very much.

Very good service, lovely people, very kind and extremely helpful. Heavily recommend tech 21 cases and I can see why. Would definitely recommend over carphone warehouse any day.

Had to go here as havin been hacked on my fone
The staff were brilliant and fixed my fone in a very short time

Helpful staff. I'm not to good with phones and they managed to change all my contacts from my old phone to my new phone.

Went in to upgrade my dad's prehistoric phone, the phone they suggested was really good and he's enjoying it. The staff there really know their phones.

Great service as usual, I am a long term loyal customer, and recommend O2 insurance.

In store this morning. Served by Alfie. He was very pleasant, cheerful and gave the advice needed.

Perfect staff, very helpful

super cute staff, I needed information about my account, and it helped me, I recommend grade 10 plus

The staff were very friendly

Great shop, very friendly and knowledgeable staff

Great shop really helpful

Al OK got my new phone there all set up and ready to go

Brilliant & knowledgeable team.
Patient not "pushy"

Excellent professional service from the in- shop team.

Already reported. Very helpful advisor.

Very friendly and helpful staff