The Northcote Jeweller

Excellent customer service, high attention to detail and very helpful. Zac, really listened and gave really good tailored made advice. I really appreciated that he cared more about what service I needed. By far the best jewellers. Will be coming here again.

I popped into get a ring cleaned up and some advice. The team were very helpful, gave me some great ideas on what I could do to adjust it and when I tried to pay for the cleaning of the ring they wouldn't accept payment. Highly recommended, will use again.

Excellent service! I always go here to have my engagement and wedding rings cleaned and checked and there are some stunning items on sale. The staff are always so helpful. Highly recommend!

We came in looking to get an engagement ring resized and were unsure what we exactly needed. But Zach was really helpful and put us at ease, making sure we were happy and confident with our decision. We received wonderful customer service from Zach, and really enjoyed his company and chatter as we shared our story of how we got engaged. We highly recommend them!!

Two of my everyday necklace chains both broke with an hour of each other, and I brought them down to the Northcote and they were so helpful. The staff were really knowledgeable about the chains and were able to have them both repaired!! Really happy with the chains and would recommend the jeweller to anyone and everyone!!

Zach really went out of his way to help us figure out re-sizing options for my engagement ring. I appreciated not being rushed and making up my own mind about what I'm comfortable with. It was fun to share a bit of our stories, felt like an experience not just an errand we needed to run. Thanks Zach!

Fabulous jewellers! I took my engagement ring to them (it was originally purchased over seas) for them to resize and the service was incredible. Very reasonably priced and the staff are so helpful and friendly!

I contacted Luke Stockley to enquire getting a ring I had purchased via a third party remade into my size, but was extremely worried about whether that would be possible, as the ring tin question was no longer being sold. Not only did Luke Stockley say that they still had the cast of the ring, but that they would remake it in my size and in the same materials! I was absolutely thrilled! I communicated exclusively through Kila, who answered all of my questions and kept me informed and up to date. I've never dealt with someone who was so patient and willing to answer, guide me through the paying process, and was able to assuage any fears I may have had. I have received my new ring and it's rapidly becoming one of my favourite pieces. I cannot recommend this jeweller highly enough, both for their friendliness and willingness to make me, what is essentially, a bespoke piece, but also for their professionalism, their ease of manner and how I, as customer with an awkward request, never felt belittled and always felt taken care of. I hope that this can inspire people to reach out to Luke Stockley. I cannot thank them, and Kila specifically, enough.

It's a hidden gem! Their collection is very diverse, ranging from traditional to modern styles. I love the 'load more' option, which allows me to find perfect pieces. The staff are incredibly friendly and helpful, making every visit a delight.

I was given some cuff links as a Christmas gift from the Northcote Jeweller but they were in a colour I don’t like so took them into the shop to see if I could exchange them. The staff were thoroughly delightful and even though I didn’t have the receipt the cuff links were very distinctive and they easily recognised them. They had a great selection to choose from and spent time chatting and showing me different options, between us deciding (after going outside into daylight) on a colour ‘the exact shade of blue’ as my eyes!
A ‘gem’ of a local business!

Went to get a chain repaired for my mum’s 50th birthday and found the exact combination of opal and amethyst her ‘spiritual’ friend had mentioned in ring form. It more than I wanted to spend but she was really overjoyed to receive it and she’s my mum, she’s worth it . Chain is perfect again too!

Have had a few pieces repaired and deranged here. They do a good job. Always friendly and helpful service!

Fantastic jeweller with a very friendly and welcoming team. Have bought several pieces of jewellery over the past three years and couldn't be happier with the pieces and the service

I cheekily asked to have a pearl earring back tightened, this was absolutely no issue for the supremely helpful staff member.
The earring is secure once more :)

Purchased my wedding bands from them. Excellent team from start to finish. 100 percent would recommend the place.

I was a little nervous after having read some of the previous reviews but as it’s my local Jeweller I decided to give them a go. I needed my bracelet shortened. I was given a quote and the repair was done perfectly. The staff and service was impeccable. I also bought some gorgeous pearl and diamond earrings for £300 less than I had seen on another jewellers website. I can’t recommend them highly enough.

Really lovely small business. Friendly and helpful staff. They've fixed my engagement ring and a gold chain of mine, and gave some good advice on my fiancé's wedding ring. They were quick to address an issue with my gold chain repair (they do send these out externally to be repaired - so was not due to their fault), and there were no questions asked, which I felt was a really nice, honest approach towards a customer. Will definitely be using them in the future for all my jewellery needs!

Lovely team and quick, efficient service to get rings cleaned.

Had three gold necklaces repaired here and they came back as new. Would recommend them for friendly service and expertise.

Lovely friendly staff and beautiful quality jewellery!