Pandora

Really lovely staff. Super attentive and helpful. I had to return a gift and they were so good about it. I didn’t feel embarrassed or self conscious. Will definitely come back again

Amazing service honestly. I was served by Lara and she was so so lovely. I only got a caterpillar charm but she was willing to grab out all the charms and bracelets I wanted to see and even suggest what other pandora stores may have the bubble tea charm I was looking at. Going through the system and everything!! 10/10

Amazing customer service, lots of jewellery looks wonderful.

thanks to greta & stara for really good service - i was picky and getting an engraving that too k forever in a different language and they were patient and were very helpful the whole time - they're both soooo sweet so thank u

Thank you Tori Amina and Mahir for your excellent customer service today. Much appreciated 1

GRETA, the sales lady, is GREAT! Amazing service, patience, and taste.

Very friendly and attention to detail with what I wanted was so good. They listened to me and helps me with my bracelet and with the sizing of it. Nothing that I wanted was out of stock compared to the Oxford circus branch and other branches closer to me. The picture i took doesn't do it justice with how stunning it looks. This is my new branch when I go into town. A+++

It was my birthday today, and Amina and Tori provided excellent service. I love my bracelet and the family tree charm. Thanks so much for the service once again 💕.

Always lovely and genuinely helpful staff. Well stocked store with a wide variety of the charms, rings, etc. available to check and try on. Makes it a nice experience to shop here.

Mahir was extremely friendly and helpful. Great buying experience!

I was visiting London a few days ago when I popped into the store to buy some gifts and received an absolute amazing customer service by Magdalena and Sultan. Brilliant service and help and I bought more than I was suppose to😆.
I’ll definitely come back next time I’m in London. Many thanks to the whole team!

We went to the Pandora in Marble Arch for a gift for my daughter’s GCSE results and my younger daughter’s ongoing charm collection. Greta helped us so much and was very patient with us. She gave us a memorable experience of showing us the engraving process and helping us choose the perfect gift and charms. Thank you Greta xx

Amazing customer service provided by Gentiana. My bracelet was damaged and she offered to help me pick out a replacement. She was so patient and friendly, letting me take my time to choose something I like. She even gave me a new box to keep my bracelet in! Honestly I am so happy to receive such exceptional service. Thank you!

Amazing customer service by a young lady named Kousar. She was so helpful and nothing was to much trouble for her.

My partner and I went to buy my wedding jewellery from here. The staff where lovely and very patient as I could not make up my mind on a few items that I really like. They let me try on each item on to see how it would looked and in the end we found what we where looking for and I was excited, happy and had a lovely service from the store. Definitely somewhere I would visit again.

Bought a present for my mum here, great selection of jewelry and materials. Naz attend us there, she is very professional and knows how to please customer request. Thank you.

Amazing service! So glad that Zinat and Greta could help me.

Really helpful staff at this store. The stone from my pandora ring fell out today and as it was given to me as a gift over a year ago I didn't have the receipt. They replaced my ring with a brand new one with no fuss at all. Thanks very much!

5 stars for a marvellous sales assistant named GENTIANA who has restored my faith in this branch after a disastrous visit in February. She manages to exude a humorous radiance (which enchanted both of my grandchildren!!) whilst displaying comprehensive erudition of all items available at Pandora, including their costs and suitabilities. Tarquin even said to me afterwards: "Grandad, can we have Gentiana as our babysitter?" There are many high street retailers in London which are decked with charms and jewels, but I would bet my last sixpence there isn't anywhere which can boast so precious a gem as Gentiana.

Lovely big store. Friendly and helpful staff