Westside Veterinary Clinic

The kind and gentle care was exemplary. My little kitten Stacey was in excellent hands. And everything for her operation was explained so beautifully. Thank you so very much.

The staff here are really friendly and helpful. Lola always pulls to try and go in! I’ve been bringing her here for 11 years and wouldn’t change for the world. I know Lola is in loving and caring hands!
When I went travelling with Lola and she was ill they were super helpful on the phone, giving me advice on what to do and who to contact.
A special mention to Emma and Nathalie 👏

Georgina and Sam have accompanied our old cat Marius in his last moments 2 weeks ago, with utmost attention, kindness and care, supporting us in this difficult moment. The practice has always been great with him. Thank you.

My 9 and a half month old kitten was neutered and microchipped, what a fantastic job they done , he’s 10 days post neutering and recovering so well . No complications, thank you to all the vets for taking very good care of my kitten and keeping me updated when he was in .

I called at 12.10pm today, as our dog, Truffles, had something in his ear.

Placed on hold, whilst friendly receptionist spoke to the vet.

Asked if we had been on the common recently, as lots of dogs were coming in with grass seeds. Best to come in as soon as possible, could we come in at 1pm.

Lovely vet saw Truffles and tried their best, with a bit of assistance from me, to see if they could get a proper look in his ear. Switched me out for another vet, to see if two of them could persuade Truffles to stay still. No luck, so left Truffles in their hands for sedation and removal.

Picked up a sleepy Truffles at 3.45, job done.

Thanks to everyone at Westside Veterinary Clinic. You were a great team today.

I rang on the off chance of an appointment and was glad to see I was offered one within the hour. Very polite and understanding receptionists. On arrival seen more or less straight away, so well pleased with my visit so many thanks Tommy

We had to say goodbye to our best boy of 12 years, and the entire team could not have been more compassionate and supportive. They made an incredibly tough day so much easier and I will always be deeply grateful to them for that.

Padraig is literally the cat whisperer. My old cat has always hated the vet and normally tries to escape up the walls, but he talked quietly to her and she sat obediently on his examing table while he did various tests and gave her an injection. I couldn't believe my eyes! Padraig told me the pricing options very clearly and recommended treatment without trying to sell anything additional. Great service and great advice which will certainly make it more likely that I would bring my cat back again in the future.

Everything about Rory and everyone else here is superb. He has proved again and again that he is the best, looking after my two, very long lived, cats and my dogs. I have no hesitation in recommending this vet. Normally I would be very careful recommending anyone, but this is a exceptional exception! Thank you Rory.

This is the best vet practice around. My poodle and I attended (frequently) for nearly 19 years and prior to that as well. Rory the owner and head vet is amazing. very experienced and really cares about animals. Vicky is also excellent as is Valerie. I'm sure the others are too, but these are the vets I have dealt with over the years. The nurses are fantastic too. Love them all. Compassionate and expert care. I am eternally grateful to them for opening early and carrying out emergency treatment on my darling dog's last morning. Thank you Rory. They have expanded and rightly so, they're ace. They are also reasonably priced. I have always recommended them and continue to do so.

Westside vets are warm & friendly, adapt to my dog’s temperament (supremely cautious at the vets!). They discuss treatment options and don’t over treat but take a common sense approach. I highly recommend them.

The staff and vets at Westside Vets are so caring and knowledgeable - it is incredibly comforting, especially with a sick pet. They treated my little kitty with so much compassion, and truly held my hand through his difficult illness. I can't say enough positive things about how I have been treated. I am truly touched by the personal effort made, especially by the amazing administrator Emma and Yuri the vet.

The vets and nurses at Westside were so lovely and helpful and kind when my dog had a stomach bug before Christmas. I go an appointment the same day, they were hugely professional and caring. My dog is usually a nervous wreck at the vets but they made us feel so relaxed and well-cared for that he wasn't nervous, and he even took a treat which is very unusual for him!
He recovered within two days thanks to the care of westside, I wouldn't hesitate to recommend them.

I have been using Westside Vets for the past two years & think they are superb. We see Vicky the vet & not only is she an excellent vet, taking time to explain exactly what is going in simple terms but she also has a kind, gentle manner with her patients. She manages to calm even the most nervous patients!
I cannot recommend them enough!

UPDATED 12/12/19: I have now left this practice since it was taken over by Big Corp about a year ago. The service had been going downhill around the time of the takeover albeit I wasn't aware it was being sold. I now take my pets elsewhere, to an independent vet in the area. The original review is historical, I have left it because I still remember and value the good times!

I've been using this practice for my extensive menagerie for nearly 18 years. Consistently outstanding in every way. The staff feel like family and they treat me and my animals like family too. I just don't recognise any substance to the few (in my view) quite offensive comments. Rory is a Legend and he and his team have laughed - and cried - with me over the years and looked after my animals as if they were their own. I'm a trained scientist and would know if anything was being missed. It never has been and Rory's team work in partnership with the owner - if they will let them of course. I have always treated the Westside team with respect and it has always been more than reciprocated. It's also important to remember that animals can't speak and vets, like the rest of us, are only human. Mistakes can happen but in my experience if you are fair and polite with people they will behave similarly towards you.

Having tried a few, I've definitely found the best practice in the area. The vets are so professional and caring. Chloe has twice gone the extra mile for my dog, investigating further to find something a vet in another practice missed and staying late on a Friday night to make sure he was ok before we went on our holiday. Cannot recommend highly enough.

I wanted to share my experience of what an incredible vet Vicky Hogg from Westside Vets is. She has saved my dogs life... not once but twice. First when Buddy was a very small sick puppy and again very recently. Her diligence, experience and gut feel, on what initially appeared to be minor wart, turned out to be a cancer. I believe if it was not for Vicky's professional and exceptional veterinary skills, my beloved dog may not be with us today or for much longer. I cannot rate her and the excellent practice highly enough. Thank you Vicky from the bottom of our hearts. Buddy is doing really well and we hope to have him for many more years thanks to you.

Chloe has treated my feral cat and Airedale dog on many occasions over several years. She is brilliant and very competent, knowledgeable caring vet. She does speak the truth, even if we don't want to hear it. Would not hesitate to see her

Great service from the team at Westside. They are a friendly and professional group that really care about my pet and they don't seem keen to over-prescribe or over-medicate. We even moved from another vet to have the better care at westside. Special mention to Rosie, who clearly loves her job and always goes the extra mile (even when not at work) to keep me updated about any local pet infections/viruses that are doing the rounds. Thank you!

I have been going to Westside clinic for over 5 years. Rory and his team are all fantastic vets. My little Westie, Scooby, always gets the best treatment. Everyone is so helpful, caring and friendly each time I see them. I had a few incidents that i need it to get an urgent appointment and most of the time they squeezed me in on the same day. I can not thank them enough for all they done so far. I have done & would always recommend Westside to all my friends and to any pet owner I know in SW London.