Park Plaza London Riverbank

Honestly was the most amazing stay we’ve had in London & we always come for weekends away..

We had an executive double room with river view booked & when we came to check in we had been upgraded to a suite with a river view on the 16th floor!
It was honestly stunning!

The staff was very helpful & kind!
The pool facilities were lovely & the room facilities were brilliant too! Also the room service too!

Only negative thing I can say is we didn’t stay longer!

We will be back!

The room was very comfortable but the bathroom had no heating and it was freezing in there. The breakfast buffet spread was good but the waiters would start clearing the table while you were still eating which was a bit weird, almost like telling you to leave… ever so slightly rude…
The front desk was very kind and helpful.

Incredible experience, the hotel is beautiful, the executive room overlooking the river is amazing, everything is clean.
I recommend this centrally located hotel for an unforgettable experience. Special thanks to Valentia for their memorable customer service.

It was a wonderful experience at the Park Plaza London Riverbank. Good location, great view, easily accessible, wheelchair accessible. Nice reception team. Beautiful room, spacious with bedside remote control for lighting, temperature as well as the curtains. It has a swimming pool, nice bar and a wonderful restaurant. The food was good. Lots of attractions nearby.
Overall, it was a wonderful vacation.

I recently had the pleasure of staying at Park Plaza London Riverbank with my parents, and I must say it was an incredible experience. From the moment we arrived, we were greeted with warm hospitality and exceptional service that made us feel right at home.

One of the highlights of our stay was the breathtaking view of the Thames River. The fact that the hotel is located in front of Big Ben only added to the magic of the location. Waking up to such a phenomenal sight every morning was truly unforgettable. The panoramic views of the river and the iconic landmark created a picturesque backdrop that enhanced our entire stay.

Speaking of service, I can't praise the staff enough. They were professional, attentive, and went above and beyond to ensure our comfort. From the front desk to the housekeeping staff, everyone we encountered was friendly and eager to assist us with any requests or questions we had. It was clear that the hotel places a strong emphasis on providing exceptional service, and they certainly exceeded our expectations.

Beyond the stunning views and remarkable service, the hotel itself was impressive. The rooms were spacious, well-appointed, and provided all the amenities we needed for a comfortable stay. The attention to detail and cleanliness were evident throughout the property, further enhancing our overall experience.

Park Plaza London Riverbank has truly become our go-to hotel in London. The combination of the stunning Thames River view, the proximity to Big Ben, and the exceptional service make it a standout choice. Whether you're visiting with family, friends, or for business, I highly recommend this hotel for an unforgettable stay in the heart of London.

If you're staying with small kids in London then this place comes highly recommended! They have a special kids check in desk and they received an amazing welcome pack. There is a special family breakfast room with a play room nearby. Tiny robes and slippers were provided too. The incredible restaurant Chino Latino has a great kids menu so it was really nice to have an incredible meal as adults while the kids tucked into their favourites. The lady in particular who checked us in welcomed us every time she saw us and asked the kids how they were doing and if they wanted anything!

The rooms themselves were nothing special. Comfortable, the decor was a bit dated (lots of positive life quotes and jarring text) and the bathroom could have been cleaner in places. Nothing that affected use but small patches of rust at the bottom of the cubicle fixtures. The soundproofing was really good however and the sofa bed set up for the kids was comfy.

Really good location on the South Bank, a nice 10-15 min walk along the river and you're at the London Eye and main attractions. Same sort of time across the river to Millbank pier for the boats.

I stayed in this hotel for 5 nights for business and it was great. I wish the furniture is a bit more modern and renewed. The hotel amenities are all good, modern and clean. Most importantly, there are no bad smells anywhere. There is somehow noise coming from air leak I guess that can be heard inside the room. Also, the isolation between the rooms is not that good.

For those who have business at IMO, it is absolutely a perfect location at a walking distance.

Attended the SME London Awards evening at The Plaza and stayed overnight.
Room upgrade for only £10 extra, whiuch was nice.
Service was really good, friendly staff.
Really enjoyed our stay.

Definitely my new fav hotel in London! The prices, the service, the room, the view all amazing and a lot more modern than any other hotel I stayed in London with . Also I have to say the staff was outstandingly friendly and helpful

I was staying here overnight for a work event with my colleagues in London.

Karina at reception was very friendly. I was really surprised to be given a complimentary upgrade to an amazing room that had a kitchen as well as a king size bed. 🙂

It’s a lovely hotel, the weather was amazing in October, my colleagues went for evening drinks at the bar but I was quite happy chilling out in my huge room. I was very happy with my stay here. ✨

Daniel was an Angel! I needed to extend an extra night and although the hotel could not accommodate a fair rate, he tried everything he could to help make my stay as comfortable as he could. Customer service was excellent at the front desk!

The rooms are very nice. All controls from lights to closing the curtains are remote controlled by a counsel by the bedside. It is very convenient! The bed is also very comfortable!

We had a very pleasant stay at the hotel. Its located close to everything you need. Underground nearby. If you prefer to walk its a nice walk to neaby attractions. Our room was comfortable and with good room service. Especially Julian concierge was very helpfull and welcoming, who provided us with all the help we needed for a good stay. We would book this hotell again.

We booked this hotel for our very first trip to London. Although we had a few issues in the beginning, the staff were quick enough to resolve and provide us with the best services.Great views , quiet area. kid friendly , good wifi and great buffet breakfast. We would highly recommend this hotel for anyone visiting London with kids. Thank you to all the staff who made our stay comfortable and memorable.

We had an amazing stay at Park Plaza! This is a great modern hotel with spacious rooms. The holiday vibes were incredible. The staff is also super friendly and helpful, especially Nathalie Rameid and her colleague!

We had a superb stay at the park plaza riverbank.
The room was top quality and had everything we needed, the bed was really comfortable and we had a great night sleep. The hotel is also a great location, close to transport services and walking distance to many landmarks.
We only went to the bar twice but the food and drinks were good and the service from Adrian and the team was brilliant, we felt really well looked after and in good hands

Great location for a conference! Large conference area and good facility. Bar / restaurant up the escalators is really good. Great staff! José was the best and likely the reason I was there every night during my stay. Great bartender! Amazing views from higher floors.

Beautiful hotel extremely clean. The staff were so polite nothing was too much trouble for them. The location was good near to tube station and a bus stop right outside. The room was amazing we had the view of the Thames, houses of Parliament, Big Beb, The London Eye spectacular. Would certainly stay again.

This is one of the best hotels to stay in Central London. Great location and very helpful and polite staff. Neat and clean hotel with a good breakfast. Highly recommended for travelers willing to stay at the heart of London. You will definitely love and enjoy your stay here.

I was with my Familiy 1 week in this hotel.
I just can recommend this Hotel , it was one of my best experience,
My daughter had here birthday, the guest manager ms Natalie prepare everything and suprise us in the perfect way , she is really a nice Person und friendly and ofcourse proffesional.
I should give more than 5 stars to ms Natalie und hotel.
Best regards
Daniel

I've actually stayed at the Park Plaza Hotel in riverbank It's a fantastic place! The hotel has a modern and classy design, and the rooms are really comfortable. I have had my dinner at the restaurant chino latino a few days ago The staff is super friendly and always ready to help and made my stay an experience i will never forget specially one short girl look indian i believe her name is siny i was served by this lovely girl who was very nice and helpful Plus, the location is great, right in the heart of London, so you're close to all the major attractions. I highly recommend it! 😄🏨